سعاد الشحي

• Conduct medical audits to ensure service quality and compliance.
• Contribute to fraud investigation processes and case assessments.
• Coordinate directly with the Department of Health (DoH) for
communication and documentation.
• Manage client accounts with a focus on retention and customer
satisfaction.

• Delivered specialized pediatric intensive care and coordinated with
multidisciplinary teams.

• Provided high-quality intensive care for adult and elderly patients.
• Delivered long-term patient management and monitored critical
cases.
• Supported COVID-19 patient care initiatives.
• Served as a teleconsultant at ADNEC during the pandemic,
supporting remote communication and case handling.