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Jad Matar, Call Center Representative

Jad Matar

Call Center Representative·American Income Life

Lebanon

Bachelor's degree, Marketing

Work experience

Total years of experience: 1 years, 8 months

Call Center Representative

May 2025 - November 2025

American Income Life

Beirut, Lebanon

May 2025 - November 2025

Handled insurance-related inquiries and customer service for the company.

Company industry:
Insurance & TPA
Job role:
Customer Service and Call Center

AI Solutions Consultant

January 2025 - May 2025

Multiple Projects & New Businesses

Beirut, Lebanon

January 2025 - May 2025

Working on AI tools and bots to help streamline operations and support growth
for various projects and startups.

Company industry:
Marketing
Job role:
Consulting

Copywriter

July 2024 - February 2025

Upgrade your game

Beirut, Lebanon

July 2024 - February 2025

Upgradeyour Game Project
Developed persuasive copy and content for project initiatives.

Company industry:
Business Support Services
Job role:
Design, Creative, and Arts

Freelance

January 2023 - March 2023

ShopVintage

Beirut, Lebanon

January 2023 - March 2023

Created and set up an online retail shop for vintage clothing using Shopify.
Developed initial marketing strategies, including social media planning and
email marketing setups.

Company industry:
Fashion & Apparel
Job role:
Design, Creative, and Arts

Education

Lebanese University

January 2025

January 2025

Bachelor's degree, Marketing

Lebanon

GPA (point): 14 out of 20

GPA (point): 14 out of 20

Skills

Project Work
Expert
Project Work
Expert
Artificial Intelligence
Expert
Artificial Intelligence
Expert
Copywriting
Expert
Copywriting
Expert
Digital Marketing
Expert
Digital Marketing
Expert
Customer Service
Intermediate
Customer Service
Intermediate
COLLABORATION
Intermediate
COLLABORATION
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COPYWRITING
Intermediate
COPYWRITING
Intermediate
GOOGLE WORKSPACE
Intermediate
GOOGLE WORKSPACE
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
RETAIL OPERATIONS
Intermediate
RETAIL OPERATIONS
Intermediate
Digital Marketing
Expert
Digital Marketing
Expert
Sales
Intermediate
Sales
Intermediate

Languages

English

Beginner

Arabic

Beginner

Training and Certifications

Certifications
Copywriting

Hobbies and interests

gym