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Marah Hindawi, Dental Clinic Secretary

Marah Hindawi

Dental Clinic Secretary·Dental Clinic,

Jordan

Bachelor's degree, English language and literature

Work experience

Total years of experience: 2 years, 0 months

Dental Clinic Secretary

November 2024 - December 2025

Dental Clinic,

Irbid, Jordan

November 2024 - December 2025

• Answered phone calls and scheduled patient appointments
• Provided professional customer service to patients
• Managed front desk operations and patient records
• Performed administrative tasks and data entry
• Worked efficiently under pressure in a fast-paced environment
Company industry:
Medical Clinic
Job role:
Secretarial

Administrative Coordinator / Secretary

January 2024 - January 2025

Medical & Client Services Sector

Irbid, Jordan

January 2024 - January 2025

Delivered exceptional front-desk customer service, managing daily schedules, appointments,
.and client inquiries professionally
Handled communication workflows between management and clients in both Arabic and English
.with high accuracy
Prepared official documents, reports, and emails, maintaining highly organized digital and
.physical filing systems
Demonstrated high adaptability in a fast-paced environment, multi-tasking under pressure while
.ensuring absolute client satisfaction
Company industry:
Medical Clinic
Job role:
Administration

Education

جامعة اليرموك

August 2023

August 2023

Bachelor's degree, English language and literature

Jordan

Yarmouk University

January 2023

January 2023

Bachelor's degree, English

Jordan

جامعة اليرموك

January 2023

January 2023

Bachelor's degree, ENGLISH LANGUAGE & LITERATURE

Jordan

Skills

CALL CENTER EXPERIENCE
Intermediate
CALL CENTER EXPERIENCE
Intermediate
CALMNESS UNDER PRESSURE
Intermediate
CALMNESS UNDER PRESSURE
Intermediate
CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DENTISTRY
Intermediate
DENTISTRY
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
STRESS MANAGEMENT
Intermediate
STRESS MANAGEMENT
Intermediate
Canva design
Intermediate
Canva design
Intermediate
Customer Care
Intermediate
Customer Care
Intermediate
Call Center
Intermediate
Call Center
Intermediate
Microsoft Excel
Expert
Microsoft Excel
Expert
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
DRAFTING DOCUMENTS
Intermediate
DRAFTING DOCUMENTS
Intermediate
EMAIL MANAGEMENT
Intermediate
EMAIL MANAGEMENT
Intermediate
FULLCALENDAR PREMIUM
Intermediate
FULLCALENDAR PREMIUM
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OFFICE ADMINISTRATION
Intermediate
OFFICE ADMINISTRATION
Intermediate
PROJECT SCHEDULES
Intermediate
PROJECT SCHEDULES
Intermediate

Languages

Arabic

Native Speaker

English

Intermediate

Training and Certifications

Certifications
canva design
canva
Dec 2024