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Dana Jarrar, مديرة مكتب تأمين

Dana Jarrar

مديرة مكتب تأمين·ترست إنترناشونال جروب

Jordan

Bachelor's degree, أنظمة معلومات حاسوبية

Work experience

Total years of experience: 18 years, 6 months

مديرة مكتب تأمين

January 2016 - Present

ترست إنترناشونال جروب

Ad Dawhah, Palestine

January 2016 - Present

إدارة
وتشغيل
مكاتب
التأمين
الإشراف
على
الموظفين
،
متابعة
التحصيل
،
إصدار
الوثائق
،
وإدارة
علاقات

عملت
مع
الشركات
التالية
:
•

شركة
المشرق
للتأمين

شركة
المشغل
للتأمين
فلسطين
للتأمين
رأس
للتأمين
العالمية

للتأمين
المهام
الرئيسية
:
◦

إدارة
عمليات
المكتب
اليومية
•

إصدار
وثائق
التأمين

)
إلزامي
،
طرف
ثالث
،
شامل

(
•

متابعة
الشيكات
والتحصيل

التعامل

مع
المطالبات
والتعويضات

خدمة
العملاء
وبناء
علاقات
طويلة
الأمد
أهداف
Company industry:
Insurance & TPA

مديرة ومؤسسة حضانة

June 2015 - Present

حضانة أحباب هلا

Jenin, Palestine •Remote

June 2015 - Present

•
تأسيس
وإدارة
الحضانة
واإلشراف
الكامل
على
العمليات
اليومية
•
إدارة
شؤون
األطفال
والموظفين
وتنظيم
العمل
اإلداري
•
تطوير
بيئة
تعليمية
آمنة
ومناسبة
لألطفال
•
متابعة
األمور
المالية
والتنظيمية
واإلدارية
Company industry:
Training & Education Center

مدير تسويق – فرع جنين

January 2021 - January 2025

شركة ترست العالمية للتأمين

Jenin, Palestine •Hybrid

January 2021 - January 2025

•
إدارة
وتسويق
خدمات
التأمين
لفرع
جنين
•
استقطاب
العمالء
وبناء
عالقات
مهنية
طويلة
األمد
•
متابعة
ملفات
العمالء
والعقود
والتجديدات
•
تحقيق
أهداف
المبيعات
وتعزيز
نمو
الفرع
Company industry:
Insurance & TPA

Marketing Manager

January 2021 - January 2025

Trust International Insurance Company

Jenin, Palestine •Hybrid

January 2021 - January 2025

Managed and marketed insurance services for the Jenin branch
•
Built long-term professional relationships with clients
•
Followed up on client files, contracts, and renewals
•
Achieved sales targets and contributed to branch growth
•
Company industry:
Insurance & TPA
Job role:
Marketing and PR

Marketing Manager ~ Jenin Branch

January 2021 - January 2025

Trust International Insurance Company

Jenin, Palestine

January 2021 - January 2025

+ Managed and marketed insurance services for the Joni branch
+ Buitong-term profes
+ Followed upon client fs, contr atonships with clients.
—,
+ Enhanced customer satisfaction and retention.
Managed day office operations and supervice staf
Company industry:
Insurance & TPA

Marketing Manager

January 2021 - January 2025

Trust International Insurance Company

Jenin, Palestine •Hybrid

January 2021 - January 2025

+ Enhanced customer satfaction and retention.
Company industry:
Insurance & TPA
Job role:
Marketing and PR

Private Car Showroom Manager

January 2017 - January 2022

شركك خاصة

Jenin, Palestine •Hybrid

January 2017 - January 2022

Managed sales, purchasing operations, and customer service
•
Oversaw financial, marketing, and administrative activities
•
Negotiated with clients and finalized deals
•
Contributed to business development and sales growth
•
Company industry:
Automotive Dealership & Distributor

Showroom Manager

January 2017 - January 2022

Private Car

Jenin, Palestine •Hybrid

January 2017 - January 2022

Company industry:
Motor Vehicle Passenger Transport
Job role:
Sales

مديرة مكتب

January 2018 - January 2021

شركة المشرق للتأمين

Jenin, Palestine

January 2018 - January 2021

•
إدارة
العمليات
اليومية
للمكتب
واإلشراف
على
الموظفين
•
تنظيم
األعمال
اإلدارية
والمالية
•
متابعة
العمالء
وتقديم
خدمات
التأمين
بكفاءة
عالية
•
المساهمة
في
تطوير
األداء
وتحسين
جودة
الخدمة
Company industry:
Insurance & TPA
Job role:
Management

Office Manager

January 2018 - January 2021

Al Mashreq Insurance Company

Jenin, Palestine

January 2018 - January 2021

+ Organized administrative and inci sks.
+ Contributed to improving performance and sence quit.
Company industry:
Insurance & TPA
Job role:
Administration

Founder & Manager

September 2015 - November 2018

Anbab Allah Nursery

Jenin, Palestine •Remote

September 2015 - November 2018

+ Supa staff an managed chic alas nd aise process.
+ Dovioped tof an spore eccationsavicmant for chide.
+ Managed Seanclrgaiatonal, and adit
Company industry:
Primary, Prep, & Secondary School
Job role:
Management

موظفة إصدار ومحاسبة

January 2015 - January 2018

الشركة العالمية للتأمين

Jenin, Palestine

January 2015 - January 2018

•
إصدار
وثائق
التأمين
وإدارة
ملفات
العمالء
•
تنفيذ
األعمال
المحاسبية
ومتابعة
السجالت
المالية
•
متابعة
الدفعات
والتحصيل
وحسابات
العمالء
•
تقديم
الدعم
اإلداري
وخدمة
العمالء
Company industry:
Insurance & TPA
Job role:
Administration

Issuing & Accounting Officer

January 2015 - January 2018

Global United Insurance Company

Jenin, Palestine

January 2015 - January 2018

Issued insurance policies and managed customer records
•
Performed accounting tasks and maintained financial records
•
Followed up on payments, collections, and client accounts
•
Provided administrative support and customer service
•
Company industry:
Insurance & TPA

lssuing & Accounting Officer

January 2015 - January 2018

Global United Insurance Company

Jenin, Palestine

January 2015 - January 2018

+ Performed accounting asks and maintained fiancil records.
+ Followed up on payments, colections, and cent accounts
+ Pride adminisative support and customer service,
+ Established nd managed the rursey, overseeing al dai operations.
+ Supervise staf and managed hice sfc an sciistative processes.
+ Developed a sofe and supportive educational enironment fo hidren
+ Managed financial, organizations, and administrative matters.
+ Managed sles, purchasing operations, and customer service.
+ Oversaw financial, marketing, nd acriistrstive activi.
+ Negotiated with clents and inaied dese.
Company industry:
Insurance & TPA

Founder & Manager

January 2013 - January 2017

'Abbab Allh Nursery

Jenin, Palestine

January 2013 - January 2017

Company industry:
Primary, Prep, & Secondary School
Job role:
Management

العملاء مبرمجة / نظم معلومات

January 2012 - January 2016

شركة امريكية

Jenin, Palestine •Remote

January 2012 - January 2016

Company industry:
Software Development

Founder & Manager

January 2012 - January 2015

Ahbab Allah Nursery

Jenin, Palestine •Hybrid

January 2012 - January 2015

Established and managed the nursery, overseeing all daily operations
•
Supervised staff and managed childrens affairs and administrative processes
•
Developed a safe and supportive educational environment for children
•
Managed financial, organizational, and administrative matters
•
Company industry:
Training & Education Center
Job role:
Management

مبرمجة / نظم معلومات

January 2008 - January 2012

شركة امريكية

Jenin, Palestine •Remote

January 2008 - January 2012

•
تطوير
وصيانة
أنظمة
المعلومات
•
تقديم
الدعم
الفني
وحل
المشكالت
التقنية
•
تحسين
كفاءة
األنظمة
واإلجراءات
التشغيلية
Company industry:
Software Development
Job role:
Information Technology

Programmer / Information Systems Specialist

January 2008 - January 2012

شركة امريكية

Jenin, Palestine •Remote

January 2008 - January 2012

Developed and maintained information systems
•
Provided technical support and solved system issues
•
Improved system efficiency and operational procedures
•
Company industry:
Computer Hardware & High-Tech Manufacture

Programmer / Information Systems Specialist

January 2008 - January 2012

World Food Program - Other Locations

Jenin, Palestine •Remote

January 2008 - January 2012

Company industry:
IT Services

Education

جامعة القدس المفتوحة

September 2025

September 2025

Bachelor's degree, أنظمة معلومات حاسوبية

Palestine

Al-Quds Open University

September 2025

September 2025

Bachelor's degree, Computer Information Systems

Palestine

جامعة القدس

June 2025

June 2025

Bachelor's degree, Computer Information Systems

Palestine

جامعة القدس المفتوحة

August 2011

August 2011

Bachelor's degree, Computer Information Systems

Palestine

جامعة القدس المفتوحة

January 2011

January 2011

Bachelor's degree, انظمة معلومات حاسوبية معلومات حاسوبية

Palestine

جامعة القدس المفتوحة

January 2010

January 2010

Bachelor's degree, أنظمة معلومات حاسوبية

Palestine

GPA (rating): Very good

GPA (rating): Very good

Skills

Administration

Intermediate

خدمة الكمبيوتر

Expert

بناء علاقات

Expert

المحاسبة

Expert

ADAPTABILITY

Intermediate

FINANCE

Intermediate

LEADERSHIP

Intermediate

MULTITASKING

Intermediate

TEAM MANAGEMENT

Intermediate

DECISION MAKING

Intermediate

RELATIONSHIP BUILDING

Intermediate

رخصة دولية للقيادة

Expert

MICROSOFT ACCESS

Intermediate

MICROSOFT EXCEL

Intermediate

MARKETING

Intermediate

TEAMWORK

Intermediate

ADMINISTRATIVE SUPPORT

Intermediate

BUSINESS DEVELOPMENT

Intermediate

BUSINESS PERFORMANCE MANAGEMENT

Intermediate

COMPUTER SCIENCE

Intermediate

CUSTOMER SERVICE

Intermediate

ENTREPRENEURSHIP

Intermediate

INSURANCE POLICIES

Intermediate

STRESS MANAGEMENT

Intermediate

TEAM LEADERSHIP

Intermediate

Languages

English

Expert

Training and Certifications

Training
تدريب مدربات في مجال تكنولوجيا المعلومات
اايونيفيم
Jan 2020

Hobbies and interests

القراءة والتطوير

أحرص على الاستثمار المستمر في تطوير ذاتي من خلال قراءة كتب الإدارة القيادة، واتخاذ القرار، والسعي الدائم لاكتساب مهارات تعزز قدرتي على إدارة الأعمال بكفاءة واحتراف. أتابع باهتمام كل ما يتعلق بقطاع التأمين والإدارة المالية، وأسعى لفهم التغيرات السوقية واستثمارها بشكل عملي . لدي شغف بالتقنية وأنظمة المعلومات، وأؤمن بدورها المحوري في تحسين الأداء كما أتمتع باهتمام خاص بعلم النفس وفهم السلوك البشري