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Arshad Eanthan Poyil, Restaurant manager

Arshad Eanthan Poyil

Restaurant manager·KP Group

United Arab Emirates

Bachelor's degree, Fire Science

Work experience

Total years of experience: 20 years, 1 months

Restaurant manager

April 2025 - Present

KP Group

Dubai, United Arab Emirates

April 2025 - Present

Dedicated and results-oriented professional with extensive experience in managing high-volume restaurant operations in Dubai. Proven track record of leading multicultural teams, optimizing P&L performance, and ensuring strict compliance with Dubai Municipality standards while delivering an exceptional guest experience.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Restaurant Manager

April 2025 - Present

KP Group

Dubai, United Arab Emirates

April 2025 - Present

Managed daily operations of catering and food service activities, ensuring high standards of food quality, hygiene, and customer satisfaction. Supervised and trained staff, delegated tasks, and maintained a productive and efficient work environment.

Oversaw inventory management, supplier coordination, and cost control to optimize profitability and reduce waste. Ensured full compliance with health and safety regulations and company policies.

Handled customer relations, resolved complaints professionally, and maintained strong client relationships to drive repeat business. Planned and executed events and service operations, ensuring timely delivery and high service standards.

Collaborated with senior management to implement business strategies, improve operational efficiency, and support overall growth.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Manager

August 2021 - March 2025

Savoury Restaurant Group,

Bengaluru, India

August 2021 - March 2025

Overseeing the daily operations of the restaurant, including managing
staff, maintaining inventory, and ensuring customer satisfaction. Planning
and coordinating menus, events, and promotions to increase revenue and
attract customers. Managing the budget and finances of the restaurant,
including monitoring expenses, revenue, and profits. Maintaining
cleanliness and safety standards in the restaurant, ensuring compliance
with health and safety regulations. Handling customer complaints and
resolving conflicts in a timely and professional manner. Building and
maintaining positive relationships with customers, vendors, and suppliers.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

MANAGER

January 2021 - March 2025

SAVOURY RESTAURANT

Bengaluru, India

January 2021 - March 2025

• Overseeing the daily operations of the restaurant, including managing staff,
maintaining inventory, and ensuring customer satisfaction.
• Planning and coordinating menus, events, and promotions to increase revenue
and attract customers.
• Managing the budget and finances of the restaurant, including monitoring
expenses, revenue, and profits.
• Maintaining cleanliness and safety standards in the restaurant, ensuring
compliance with health and safety regulations.
• Handling customer complaints and resolving conflicts in a timely and
professional manner.
• Building and maintaining positive relationships with customers, vendors, and
suppliers.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Marketing Executive

December 2018 - May 2021

Belton Group & Real Estate W L L,

Doha, Qatar

December 2018 - May 2021

Conduct market research and analysis to identify potential clients and
market opportunities. Generate leads through online and offline marketing
channels, such as social media, email campaigns, print advertising, and
networking events. Build and maintain relationships with clients, real
estate agents, and other stakeholders in the industry. Create marketing
collateral, such as brochures, flyers, and presentations to showcase
properties and services. Conduct property tours and organizing open
houses to attract potential buyers.
Company industry:
Real Estate
Job role:
Marketing and PR

MARKETING EXECUTIVE

January 2018 - May 2021

BELTON GROUP & REAL ESTATE WLL

Doha, Qatar

January 2018 - May 2021

• Conduct market research and analysis to identify potential clients and market
opportunities.
• Generate leads through online and offline marketing channels, such as social
media, email campaigns, print advertising, and networking events.
• Build and maintain relationships with clients, real estate agents, and other
stakeholders in the industry.
• Create marketing collateral, such as brochures, flyers, and presentations to
showcase properties and services.
• Conduct property tours and organizing open houses to attract potential buyers.
Company industry:
Real Estate
Job role:
Marketing and PR

Sales Representative

January 2010 - November 2018

Ali Bin Ali Group,

Doha, Qatar

January 2010 - November 2018

Conducting market research to stay up-to-date on industry trends,
competitors, and market conditions. Presenting and demonstrating
products or services to prospective customers and providing information
about their benefits and features. Negotiating and closing sales deals to
meet or exceed sales targets. Maintaining and developing relationships
with existing customers to promote repeat business. Managing the sales
process from initial contact through to delivery and after-sales support.
Company industry:
FMCG
Job role:
Sales

SALES REPRESENTATIVE

January 2011 - January 2018

Ali BinAli Group

Doha, Qatar

January 2011 - January 2018

• Conducting market research to stay up-to-date on industry trends, competitors,
and market conditions.
• Presenting and demonstrating products or services to prospective customers and
providing information about their benefits and features.
• Negotiating and closing sales deals to meet or exceed sales targets.
• Maintaining and developing relationships with existing customers to promote
repeat business.
• Managing the sales process from initial contact through to delivery and after-sales
support.
Company industry:
FMCG
Job role:
Sales

ADMIN ASSISTANT

February 2009 - January 2011

BILFINGER BERGER WLL

Doha, Qatar

February 2009 - January 2011

• Sorting and delivering incoming and outgoing mail and packages
• Managing the distribution of documents and files within the organization
• Coordinating with other departments and external contacts for delivery and pick
up of items
• Operating and maintaining office equipment, such as printers, copiers, and fax
machines
Company industry:
Construction & Building
Job role:
Administration

Admin Assistant

January 2008 - December 2009

Bilfinger Berger W L L,

Doha, Qatar

January 2008 - December 2009

Sorting and delivering incoming and outgoing mail and packages.
Managing the distribution of documents and files within the organization.
Coordinating with other departments and external contacts for delivery and
pick up of items. Operating and maintaining office equipment, such as
printers, copiers, and fax machines.
Company industry:
Construction & Building
Job role:
Administration

ADMIN ASSISTANT

July 2006 - January 2009

SKY ORYX JV

Doha, Qatar

July 2006 - January 2009

• Keeping records of deliveries and shipments
• Ensuring the confidentiality and security of sensitive materials
• Assisting with general office tasks, such as filing, scanning, and data entry.
Company industry:
Construction & Building
Job role:
Administration

Admin Assistant

May 2006 - December 2007

Sky Oryx JV,

Al Wakrah, Qatar

May 2006 - December 2007

Keeping records of deliveries and shipments. Ensuring the confidentiality
and security of sensitive materials. Assisting with general office tasks, such
as filing, scanning, and data entry. Conducting data entry and database
management. Providing general administrative support to the team or
department. Managing petty cash and other financial transactions.
Performing other tasks as assigned by superiors.
Company industry:
Construction & Building
Job role:
Administration

Education

NIFE

January 2005

January 2005

Bachelor's degree, Fire Science

India

of Higher Secondary Examination Kerala

January 2004

January 2004

High school or equivalent, Administrative Sciences

India

AMHSS Poovambayi

January 2002

January 2002

High school or equivalent, Secondary Education

India

Skills

ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
EMERGENCY EVACUATION
Intermediate
EMERGENCY EVACUATION
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
MICROSOFT TEAMS
Intermediate
MICROSOFT TEAMS
Intermediate
PROCESS SAFETY
Intermediate
PROCESS SAFETY
Intermediate
SALES
Intermediate
SALES
Intermediate
STRATEGIC THINKING
Intermediate
STRATEGIC THINKING
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CONTRACT MANAGEMENT
Intermediate
CONTRACT MANAGEMENT
Intermediate
FIRE SAFETY
Intermediate
FIRE SAFETY
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
MICROSOFT TEAMS
Intermediate
MICROSOFT TEAMS
Intermediate
REVENUE ANALYSIS
Intermediate
REVENUE ANALYSIS
Intermediate
SALES
Intermediate
SALES
Intermediate

Languages

Malayalam
Beginner
English
Beginner
Hindi
Beginner
Telugu
Beginner
Arabic
Beginner

Training and Certifications

Certifications
Uae Driving license

Hobbies

  • Reading
  • Travelling
  • Songs