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ridhwan pratama, Leader / Senior Barista

ridhwan pratama

Leader / Senior Barista·SOI 19

United Arab Emirates

Bachelor's degree, Educational And Sports Sciences

Work experience

Total years of experience: 3 years, 7 months

Leader / Senior Barista

June 2025 - November 2025

SOI 19

Denpasar, Indonesia

June 2025 - November 2025

As a leader and senior barista here, I am responsible for product
knowledge and quality control.
Specialty coldbrew and any modification variant
Working with fast flow, because not only coffee i selling
Making Bingsoo and any variant Toast with all handmade
ingredients
Preparing and making gelato

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Senior Barista

September 2023 - March 2025

Gujji Coffee & Roastery

Denpasar, Indonesia

September 2023 - March 2025

As senior barista with the task of providing the best service,
preparing regular production for beans orders to various coffee
shops and souvenir places.
Boosted sales by recommended and showcasing new beverage
and food items.
Well-handling high level of customer satisfaction and fulfilling
orders for 100+ international background customer everyday.
Trainer a new barista and cooker.
Preparing production for orders at the drip bags and whole
beans of more than 6000 pieces every month.
Supplies drip bags and whole beans to shops throughtout Bali.
As a roastery assistant to prepare beans for roasting.
Coordinating weekly inventory orders and bar supplies throught
an accounting system.

Company industry:
Food & Beverage Production
Job role:
Hospitality and Tourism

Barista

January 2022 - June 2023

Roewang Tamoe Cafe

Malang, Indonesia

January 2022 - June 2023

As Barista, provided exellent custumer service in a fast paced
environment and maintained the quality of beverage and
cleanliness
Enhance customer experience by providing knowledge and
enthusiasm about coffee.
Assisted in achieving better sales growth by delivering an open
service about coffee.
Managed high-volume beverage orders, resulting in increased
customer satisfaction.
Contribute to achieving the stores sales goals by upselling food
items and speciality drinks.

Company industry:
Food & Beverage Production
Job role:
Hospitality and Tourism

Education

Malang State University

April 2019

April 2019

Bachelor's degree, Educational And Sports Sciences

Indonesia

Skills

ACCOUNTING
Intermediate
ACCOUNTING
Intermediate
CAFFE
Intermediate
CAFFE
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CREATIVITY
Intermediate
CREATIVITY
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
FILE ORGANIZATION
Intermediate
FILE ORGANIZATION
Intermediate
INVENTORY MANAGEMENT
Intermediate
INVENTORY MANAGEMENT
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
SALES
Intermediate
SALES
Intermediate
Teamwork
Intermediate
Teamwork
Intermediate
Coffee
Intermediate
Coffee
Intermediate
Barista
Intermediate
Barista
Intermediate

Languages

English

Beginner