ridhwan pratama

As a leader and senior barista here, I am responsible for product
knowledge and quality control.
Specialty coldbrew and any modification variant
Working with fast flow, because not only coffee i selling
Making Bingsoo and any variant Toast with all handmade
ingredients
Preparing and making gelato

As senior barista with the task of providing the best service,
preparing regular production for beans orders to various coffee
shops and souvenir places.
Boosted sales by recommended and showcasing new beverage
and food items.
Well-handling high level of customer satisfaction and fulfilling
orders for 100+ international background customer everyday.
Trainer a new barista and cooker.
Preparing production for orders at the drip bags and whole
beans of more than 6000 pieces every month.
Supplies drip bags and whole beans to shops throughtout Bali.
As a roastery assistant to prepare beans for roasting.
Coordinating weekly inventory orders and bar supplies throught
an accounting system.

As Barista, provided exellent custumer service in a fast paced
environment and maintained the quality of beverage and
cleanliness
Enhance customer experience by providing knowledge and
enthusiasm about coffee.
Assisted in achieving better sales growth by delivering an open
service about coffee.
Managed high-volume beverage orders, resulting in increased
customer satisfaction.
Contribute to achieving the stores sales goals by upselling food
items and speciality drinks.