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nagham sharaf, Manager – Silver Jewelry

nagham sharaf

Manager – Silver Jewelry·hariss jewelry

Lebanon

Bachelor's degree, Interior Design

Work experience

Total years of experience: 2 years, 2 months

Manager – Silver Jewelry

June 2025 - Present

hariss jewelry

Beirut, Lebanon •Remote

June 2025 - Present

Managed daily store operations, supervised staff, monitored inventory, organized product displays,
ensured excellent customer satisfaction, resolved customer concerns, trained team members,
maintained visual merchandising standards, and contributed to increasing sales through
personalized service and upselling.
Company industry:
Sales Outsourcing

Call Center Representative

May 2024 - Present

Cheese & Olives

Beirut, Lebanon

May 2024 - Present

Provided professional customer support, answered inquiries, processed orders, handled complaints
with empathy, maintained accurate records, followed up with customers, and consistently delivered
friendly and efficient service while working under pressure.
Company industry:
Supermarket
Job role:
Customer Service and Call Center

Design & Sales

June 2025 - June 2026

Gold & Silver Manufacturing,

Beirut, Lebanon

June 2025 - June 2026

Participated in jewelry manufacturing and design, advised customers on product selection,
explained product features, built customer trust, completed sales transactions, and maintained
attractive product presentation.
Company industry:
Sales Outsourcing
Job role:
Design, Creative, and Arts

Sales Associate

August 2025 - February 2026

Clothing & Dresses Store

Beirut, Lebanon

August 2025 - February 2026

Assisted customers in choosing suitable products, recommended matching items, achieved daily
sales goals, managed fitting room requests, handled cash transactions, and maintained store
organization.
Company industry:
Fashion Design
Job role:
Sales

Sales Associate

May 2025 - October 2025

Mobile Phone Store

Beirut, Lebanon

May 2025 - October 2025

Sold smartphones and accessories, explained technical features in a simple way, recommended
suitable products based on customer needs, and provided after-sales support.
Company industry:
Sales Outsourcing
Job role:
Sales

Education

Lebanese International University

July 2028

July 2028

Bachelor's degree, Interior Design

Lebanon

iman school

July 2025

July 2025

High school or equivalent, science

Lebanon

Skills

CONFLICT MANAGEMENT

Intermediate

CUSTOMER SERVICE

Intermediate

COMPOSITE MATERIALS

Intermediate

FASHION MERCHANDISING

Intermediate

OPERATIONS

Intermediate

PRESENTATIONS

Intermediate

RELATIONSHIP BUILDING

Intermediate

RETAIL OPERATIONS

Intermediate

SALES

Intermediate

UPSELLING

Intermediate

Languages

Arabic

Native Speaker

English

Expert

Hobbies and interests

drawing