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Zeyad Badran, Customer Relationship Officer

Zeyad Badran

Customer Relationship Officer·Egyptian Gulf Bank

Egypt

Bachelor's degree, Law School

Work experience

Total years of experience: 1 years, 11 months

Customer Relationship Officer

February 2026 - Present

Egyptian Gulf Bank

Cairo, Egypt

February 2026 - Present

Company industry:
Banking

customer service officer

February 2025 - February 2026

Banque Misr

Cairo, Egypt

February 2025 - February 2026

Company industry:
Banking

Sales Officer

July 2024 - February 2025

Abu Dhabi Commercial Bank

Cairo, Egypt

July 2024 - February 2025

• Provided front-line support to banking customers by handling inquiries, resolving issues, and delivering
high-quality service across various banking products.
• Assisted clients with account management, transactions, and digital banking services while ensuring
compliance with bank policies.
• Maintained strong client relationships, promoted customer satisfaction, and supported branch operations.
• Recognized for strong sales skills and ability to identify cross-selling opportunities, consistently
contributing to revenue growth.
Company industry:
Banking
Job role:
Customer Service and Call Center

Education

Ain Shams University

July 2022

July 2022

Bachelor's degree, Law School

Egypt

GPA (rating): Good

GPA (rating): Good

Skills

BANKING
Intermediate
BANKING
Intermediate
COMPLIANCE REPORTING
Intermediate
COMPLIANCE REPORTING
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
FINANCIAL SERVICES
Intermediate
FINANCIAL SERVICES
Intermediate
MARKET ANALYSIS
Intermediate
MARKET ANALYSIS
Intermediate
MICROSOFT TEAMS
Intermediate
MICROSOFT TEAMS
Intermediate
MOTIVATIONAL SKILLS
Intermediate
MOTIVATIONAL SKILLS
Intermediate
RESEARCH
Intermediate
RESEARCH
Intermediate
SALES
Intermediate
SALES
Intermediate

Languages

English
Beginner
Arabic
Beginner

Hobbies

  • Reading
  • Swimming