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Karan Madhusudhan, Customer Service Executive ( Senior )

Karan Madhusudhan

Customer Service Executive ( Senior )·GlobalInfotech&Aegis

India

Bachelor's degree, Avionics

Work experience

Total years of experience: 5 years, 5 months

Customer Service Executive ( Senior )

January 2023 - Present

GlobalInfotech&Aegis

Bengaluru, India

January 2023 - Present

Responsible for handling US Customers with optimum
telecommunications for a smooth assistance oftechnical difficulties
and customer relations, Have bagged 3 Employee ofthe month for
consecutive months from Januaryto April.
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Social Media Manager

January 2022 - Present

Trippr&WhiteCastleResorts

Bengaluru, India •Remote

January 2022 - Present

Have Also assisted business in promoting their properties through
social media and given good results of over 200% sales in the first
year .
Company industry:
Media Production
Job role:
Marketing and PR

Property Manager ( Resort )

January 2022 - January 2023

TripprGokarna

Gokarna, India

January 2022 - January 2023

Responsible for keeping the place warm and energetic for guests
and giving them an unforgettable experience, overseeing property
operations and bookings, complete takeover of property
Company industry:
Hospitality & Accomodation

Intern ( Avionics )

January 2021 - January 2022

DeccanCharteredAviation

Bengaluru, India

January 2021 - January 2022

At Deccan Chartered Aviation, I was Managing Aircrafts and
keeping them ready to fly, identifying snags and repairing them,
Mainting log books and overseeing flight operations
Company industry:
Ground Fleet, Aviation, & Marine Refuelling
Job role:
Engineering

Education

VSM AEROSPACE

January 2022

January 2022

Bachelor's degree, Avionics

India

MSRamaiahUniversity

January 2018

January 2018

High school or equivalent, PCMB

India

Skills

ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
AVIATION
Intermediate
AVIATION
Intermediate
AVIONICS
Intermediate
AVIONICS
Intermediate
CONSUMER PROTECTION
Intermediate
CONSUMER PROTECTION
Intermediate
CULTURAL SENSITIVITY
Intermediate
CULTURAL SENSITIVITY
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
EMPATHY
Intermediate
EMPATHY
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate

Training and Certifications

Certifications
Paragliding License

Hobbies

  • experience