Khaled Estaitia

• Direct all departmental operations, overseeing call center workflows
and sales pipelines to ensure monthly targets are met.
• Spearhead recruitment efforts, conducting interviews and designing
training protocols for new medical consultants and sales staff.
• Synchronize CRM activities with social media marketing strategies to
improve lead conversion rates and client retention.
• Monitor KPIs to evaluate team performance and implement corrective
actions for operational efficiency.

• Managed departmental processes including call center operations and sales pipelines to ensure monthly
performance targets were accomplished.
• Managed recruitment activities, interviewing candidates and designing thorough on-boarding and training
programs for medical consultants and sales personnel.
• Integrated CRM processes with social media marketing strategies to improve lead generation, conversion
rates and client retention.
• Tracked key performance indicators (KPIs) to evaluate team productivity, recognize performance gaps and
implement strategic enhancements for operational efficiency.
• Consulted with clients to create customized treatment plans and increased revenues via strategic sales
initiatives and team leadership at REBEAUTY CLINIC.
• Conducted clinical consultations and formulated customized treatment plans, spearheading sales
development through strategic client interaction and market growth at REBEAUTY CLINIC.

• Conducted on-site measurements, surveying, and reference point setting

• Assisted in preparing and reviewing engineering drawings using AutoCAD
• Supported structural modeling and analysis using ETABS
• Imported and coordinated architectural drawings into structural software
• Helped design and model beams, slabs, and columns for residential projects
• Participated in material definition and structural load analysis
• Reviewed technical reports and construction documentation
• Collaborated with engineers to ensure design accuracy and compliance with standards
• Assisted in project planning and drafting activities

• Managed the daily operations of the international patient department
• providing high quality of services.
• Led a team of medical consultants, offering mentorship on
Sales skills and patient coordination.
• Simplified CRM usage for seamless data management
• follow-up procedures.& post. Operation follow up

• Managed all the HR and administrative functions including
• implementation of workplace policy and staff coordination.
• Directed social media and managed digital communication strategies
• presence to increase brand visibility.
• Managed CRM systems to monitor client journeys from initial inquiry to post-operative care.

• Provided expert medical consulting