Bayt.com

Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Dina Mahmoud, Technical Support Specialist

Dina Mahmoud

Technical Support Specialist·Telecom Egypt (WE)

Egypt

Bachelor's degree, Faculty of Law

Work experience

Total years of experience: 5 years, 6 months

Technical Support Specialist

January 2023 - June 2026

Telecom Egypt (WE)

Minya, Egypt •Remote

January 2023 - June 2026

• Provide technical support to clients and resolve service-related issues
efficiently.
• Handle customer inquiries with professionalism and empathy.
• Maintain high customer satisfaction while meeting performance standards.
Company industry:
Telecommunications
Job role:
Information Technology

Call Center Representative

January 2021 - January 2023

Egyptian Tax Authority Account (ETA)

Minya, Egypt •Remote

January 2021 - January 2023

• Handled customer calls regarding tax services and account inquiries.
• Managed customer complaints effectively while maintaining a professional
tone.
• Performed accurate data entry and daily reporting using Excel and CRM
tools.
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Education

Beni Suef University Faculty of Law

May 2015

May 2015

Bachelor's degree, Faculty of Law

Egypt

Skills

COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DATA ENTRY
Intermediate
DATA ENTRY
Intermediate
DIGITAL MARKETING
Intermediate
DIGITAL MARKETING
Intermediate
EMPATHY
Intermediate
EMPATHY
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
PROFESSIONALISM
Intermediate
PROFESSIONALISM
Intermediate
TECHNICAL SUPPORT
Intermediate
TECHNICAL SUPPORT
Intermediate

Languages

Arabic
Beginner
English
Beginner

Training and Certifications

Certifications
Skills for Career Success Workshop

Hobbies

  • Digital Marketing