Sultan Alshiha

services.
 Improved workflow efficiency across kitchen and service teams, enhancing patient satisfaction.
Maintained high standards of food safety, quality assurance, and service delivery in a fast-paced
environment.

 Drive service cost control, and
 Lead recruitment, training, and performance management initiatives to build a high-performing

functions.
 Improved operational efficiency and profitability through strategic planning and cost management
initiatives.
 Enhanced guest experience, leading to stronger customer retention and service ratings.
 Managed budgeting, forecasting, and performance reporting to support executive decision-making.

 Led end-to-end hotel management, ensuring excellence in guest services, operational processes, and
staff performance.
 Developed and implemented strategies to increase occupancy rates and optimize revenue streams.
 Supervised cross-functional teams and ensured alignment with organizational goals.
 Maintained compliance with hospitality standards and operational policies.

 Coordinated training and development programs to enhance workforce capabilities.