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Meghana Miriam Anil, Customer Service

Meghana Miriam Anil

Customer Service·The Conscious Closet

United Arab Emirates

Bachelor's degree, Computer Science

Work experience

Total years of experience: 0 years, 4 months

Customer Service

January 2025 - January 2025

The Conscious Closet

Melbourne, Australia

January 2025 - January 2025

• Delivered customer service in fast-paced environments, handling enquiries and resolving issues
efficiently
• Communicated clearly with customers in-person and through digital channels.
• Managed multiple requests while maintaining accuracy and attention to detail.
• Maintained a professional and calm approach when dealing with challenging situations.
Company industry:
Retail & Wholesale

Software Engineering Intern (UAE)

November 2023 - January 2024

Data Semantics

Dubai, United Arab Emirates •Remote

November 2023 - January 2024

• Supported internal teams by troubleshooting software issues and resolving system-related
problems.
• Assisted in diagnosing technical issues and improving system reliability for users.
• Documented solutions and contributed to knowledge sharing within the team.
• Collaborated in an Agile environment to support issue resolution and task tracking.
Company industry:
IT Services

Education

RMIT University

December 2025

December 2025

Bachelor's degree, Computer Science

Australia

Skills

COLLABORATION
Intermediate
COLLABORATION
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPLIANCE MANAGEMENT
Intermediate
COMPLIANCE MANAGEMENT
Intermediate
COMPUTER SCIENCE
Intermediate
COMPUTER SCIENCE
Intermediate
CONFLICT RESOLUTION
Intermediate
CONFLICT RESOLUTION
Intermediate
CUSTOMER INQUIRIES
Intermediate
CUSTOMER INQUIRIES
Intermediate
CUSTOMER SERVICE DESK
Intermediate
CUSTOMER SERVICE DESK
Intermediate
EMAIL MANAGEMENT
Intermediate
EMAIL MANAGEMENT
Intermediate
INTERNET PROTOCOL TELEPHONY
Intermediate
INTERNET PROTOCOL TELEPHONY
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate

Training and Certifications

Certifications
Generative AI Engineering
Certified Solutions Architect - Associate
Apple Foundation Program