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Jonathan Nowell, General Manager

Jonathan Nowell

General Manager·Jpark Island resort

Thailand

Bachelor's degree, Bachelor of Business Administration in Hospitality Management

Work experience

Total years of experience: 5 years, 1 months

General Manager

January 2017 - January 2022

Jpark Island resort

Cebu City, Philippines

January 2017 - January 2022

Management Representative, overseeing quality standards. Improved operational goals by 30%. Managed 567 hotel rooms, 10 F&B Outlets, and pre-opened 252 rooms.
• Led 1, 000-plus team members. Implemented training and development training programs. Gained international certifications, including a five-star resort re-certification.
• Achieved high guest satisfaction and the highest GOP revenue in 11 years.
• Tech stack Property Management Systems (PMS), (RevPAR), average daily rate (ADR), and guest (CDP) booking patterns. STAR & Lighthouse Reports. Hotel metrics and comp set benchmarking. Revenue management and partnerships with key trade partners.
Company industry:
Hospitality & Accomodation

Education

Harris University UK

July 1990

July 1990

Bachelor's degree, Bachelor of Business Administration in Hospitality Management

United Kingdom

Languages

English
Native Speaker

Training and Certifications

Training
Culinary Arts
Ealing University, London, UK

Hobbies

  • Swimming, Sports, Travel, Reading, AI upskilling, Cooking, Wine Tasting.