shirlyn parayno

Greet guests, manage seating, and ensure a welcoming atmosphere.
Process payments accurately and balance daily transactions.
Coordinate bookings and optimize table turnover.
Address guest inquiries and resolve issues professionally.
Collaborate with staff to maintain smooth restaurant operations.
handled customer inquiries and addressed complaints calmly and professionally swiftly resolving issues or escalating to management when necessary.

Greet and escort customers to their tables
Present menu and provide detailed information when asked (e.g. about portions,
ingredients or potential food allergies)
Prepare tables by setting up linens, silverware and glasses
Inform customers about the days specials
Offer menu recommendations upon request
Communicate order details to the Kitchen Staff
Serve food and drink orders

Arrange table settings and maintain a tidy dining area
Deliver checks and collect bill payments
Carry dirty plates, glasses and silverware to kitchen for cleaning
Meet with restaurant staff to review daily specials, changes on the menu and
service specifications for reservations (e.g. parties)
Follow all relevant health department regulations
Provide excellent customer service to guests

Demonstrate and provide information on promoted products/services
Create a positive image and lead consumers to use it
Use lectures, films, charts, and/or slide shows
Distribute product samples, brochures, flyers etc. to source
new sales opportunities
Identify interest and understand customer needs and requirements
Set up booths or promotional stands and stock products