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Raneem Thamer , Medical Receptionist

Raneem Thamer

Medical Receptionist·Health and Style Medical Centre,

Jordan

Bachelor's degree, Mass Communication

Work experience

Total years of experience: 5 years, 0 months

Medical Receptionist

October 2024 - February 2026

Health and Style Medical Centre,

Abu Dhabi, United Arab Emirates

October 2024 - February 2026

• Managed patient appointments and organized doctors schedules.
• Handled calls and WhatsApp inquiries and resolved patient issues.
• Verified and processed medical insurance documentation.
• Monitored call center communications and ensured timely responses.
• Maintained patient records and coordinated with medical staff.
Company industry:
Other Healthcare Services
Job role:
Medical, Healthcare, and Nursing

Public Relations Specialist

September 2023 - December 2023

Aram TV,

As Salt, Jordan

September 2023 - December 2023

• Planned publicity campaigns and managed media relations.
• Conducted interviews and coordinated communication activities.
Company industry:
Media Production
Job role:
Marketing and PR

Branch Sales Officer

February 2022 - July 2022

RAK Bank,

Abu Dhabi, United Arab Emirates

February 2022 - July 2022

• Generated new customer leads and promoted banking products.
• Achieved monthly sales targets and maintained client relationships.
Company industry:
Banking
Job role:
Sales

Receptionist

February 2020 - June 2021

Camp Clinic for Medical Care,

Amman, Jordan

February 2020 - June 2021

• Greeted patients and managed appointments.
• Handled office communications and administrative support.
Company industry:
Other Healthcare Services
Job role:
Customer Service and Call Center

Receptionist

January 2019 - December 2019

Paramount Dental Clinic,

Abu Dhabi, United Arab Emirates

January 2019 - December 2019

• Managed patient records, billing systems, and customer inquiries.
Company industry:
Other Healthcare Services
Job role:
Customer Service and Call Center

Receptionist & Communication Trainer

January 2017 - April 2017

Burjeel Hospital,

Abu Dhabi, United Arab Emirates

January 2017 - April 2017

• Trained university students and assisted with hospital communication tasks.
Company industry:
Other Healthcare Services

Education

Al Khwarizmi International College

January 2020

January 2020

Bachelor's degree, Mass Communication

United Arab Emirates

Skills

CALL CENTER EXPERIENCE
Intermediate
CALL CENTER EXPERIENCE
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
HEALTHCARE SERVICES
Intermediate
HEALTHCARE SERVICES
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
ORGANIZATIONAL EFFECTIVENESS
Intermediate
ORGANIZATIONAL EFFECTIVENESS
Intermediate
PUBLIC RELATIONS
Intermediate
PUBLIC RELATIONS
Intermediate
RECORD KEEPING
Intermediate
RECORD KEEPING
Intermediate
SALES
Intermediate
SALES
Intermediate

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
Introductory Course – Voice Performance & Public Speaking