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عباس سليمان  بابكر, Salesman & Cashier

عباس سليمان بابكر

Salesman & Cashier·Blue Nile Roastery

United Arab Emirates

Diploma, الإعلام

Work experience

Total years of experience: 14 years, 1 months

Salesman & Cashier

May 2024 - June 2026

Blue Nile Roastery

Abu Dhabi, United Arab Emirates

May 2024 - June 2026

Providing exceptional customer service and creating a positive shopping experience.
Handling daily cash transactions and ensuring accurate payment processing.
Operating POS systems efficiently while maintaining transaction accuracy.
Assisting customers in selecting suitable products and providing product recommendations.
Promoting products and contributing to sales growth through upselling techniques.
Managing inventory levels and assisting in stock replenishment activities.
Addressing customer concerns professionally and ensuring high satisfaction levels.
Maintaining cleanliness and organization within the store environment.
Supporting management in achieving sales targets and operational objectives.

Company industry:
Merchandising
Job role:
Sales

customer service manager

February 2024 - June 2026

Blue Nile

Abu Dhabi, United Arab Emirates

February 2024 - June 2026

كاشير
خدمة العملاء
الرد علي الزبون

Company industry:
Merchandising

Customer Service Representative

June 2023 - May 2026

Blue Neil

Abu Dhabi, United Arab Emirates

June 2023 - May 2026

Processing customer purchases accurately and efficiently.
Managing cash and electronic payment transactions.
Assisting customers with product inquiries and recommendations.
Resolving customer complaints professionally and promptly.
Maintaining organized product displays and store presentation.
Supporting inventory control and stock replenishment activities.

Company industry:
Merchandising
Job role:
Customer Service and Call Center

Customer Service Representative

February 2021 - February 2024

Abu Dhabi Electronic Works

Abu Dhabi, United Arab Emirates

February 2021 - February 2024

Providing customer support related to residential and commercial air-conditioning systems.
Managing customer accounts and maintaining strong client relationships.
Responding to customer inquiries and resolving technical and service-related issues.
Scheduling maintenance appointments and coordinating service activities.
Documenting customer interactions and maintaining accurate records.
Conducting site surveys and supporting maintenance operations.
Assisting customers with service requests and product information.

Company industry:
Consumer Electronics
Job role:
Customer Service and Call Center

Customer Service Representative

January 2016 - October 2019

Alanfal Supermarket

Khartoum, Sudan

January 2016 - October 2019

Handling cash transactions and customer payments.
Operating cash registers and POS systems.
Supporting inventory management and stock organization.
Maintaining store cleanliness and product displays.
Resolving customer issues effectively and professionally.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Customer Service Representative

February 2011 - November 2015

Wajdi Tourism and Hotel

Khartoum, Sudan

February 2011 - November 2015

Processing hotel and restaurant payments accurately.
Managing guest billing and financial transactions.
Handling cash registers and credit card operations.
Preparing daily financial and transaction reports.
Assisting guests with inquiries and service requests.
Resolving guest complaints professionally.
Coordinating with hotel departments to ensure exceptional guest experiences.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

جامعة الخرطوم

February 2016

February 2016

Diploma, الإعلام

Sudan

جامعة الخرطوم

February 2016

February 2016

High school or equivalent, الإعلام والصحافة الورقية

Sudan

جامعة الخرطوم

February 2016

February 2016

Diploma, الإعلام والصحافة الورقية

Sudan

Skills

CASH HANDLING
Intermediate
CASH HANDLING
Intermediate
CUSTOMER COMPLAINT RESOLUTION
Intermediate
CUSTOMER COMPLAINT RESOLUTION
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RETENTION
Intermediate
CUSTOMER RETENTION
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
FINANCIAL STATEMENTS
Intermediate
FINANCIAL STATEMENTS
Intermediate
MERCHANT SERVICES
Intermediate
MERCHANT SERVICES
Intermediate
PRODUCT KNOWLEDGE
Intermediate
PRODUCT KNOWLEDGE
Intermediate
RETAIL OPERATIONS
Intermediate
RETAIL OPERATIONS
Intermediate
SALES
Intermediate
SALES
Intermediate

Languages

Arabic

Native Speaker

English

Intermediate

Training and Certifications

Certifications
Assistance Program in Computer Skills Debate Program Participation Executive Secretariat & Bureau
Computer Skills
Small Project Management
Photoshop and Printing Skills

Hobbies and interests

النجاح في اي عمل داخل المكتب او خارج