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Abdelilah  Oussalh, Restaurant & Bar Manager

Abdelilah Oussalh

Restaurant & Bar Manager·Faycal

Morocco

High school or equivalent, English Studies

Work experience

Total years of experience: 6 years, 6 months

Restaurant & Bar Manager

April 2024 - June 2026

Faycal

Dalian, China

April 2024 - June 2026

Led daily operations of a high volume restaurant and bar, delivering exceptional guest experiences while
driving revenue growth and consistently exceeding sales targets.
Managed, trained, and motivated a multicultural team to achieve top service standards, improving
efficiency, customer satisfaction, and overall performance.

Company industry:
Architecture
Job role:
Other

Customer Advisor

January 2022 - June 2026

Defacto

Agadir, Morocco

January 2022 - June 2026

Recommended alternative merchandise display styles to management, which were implemented and
resulted in a 35% improvement in sales.
Helped an average of 50 customers per day by responding to inquiries and locating products.

Company industry:
Retail & Wholesale
Job role:
Customer Service and Call Center

Entertainer

August 2021 - June 2026

Le nil bleu

Agadir, Morocco

August 2021 - June 2026

Utilized musical talents as a singer in a professional setting
Engage with patrons, creating an enjoyable atmosphere through live performances
Collaborated with a team of musicians to deliver high-quality entertainment

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Performer

January 2020 - January 2022

La cote d’or|

Agadir, Morocco

January 2020 - January 2022

Performed multiple shows a week to create a pleasant ambiance for the guests.
Learned to experiment with different kinds of repertoire, for varied audiences.
Cooperated with other team members to ensure a seamless experience with the clients.

Company industry:
Entertainment

Education

Ibn Zohr University

June 2026

June 2026

High school or equivalent, English Studies

Morocco

Cheikh med laghdaf High school

July 2021

July 2021

High school or equivalent, Student

Morocco

Skills

CONSTRUCTION
Intermediate
CONSTRUCTION
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
EMPLOYEE SATISFACTION
Intermediate
EMPLOYEE SATISFACTION
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MERCHANDISING
Intermediate
MERCHANDISING
Intermediate
MICROSOFT TEAMS
Intermediate
MICROSOFT TEAMS
Intermediate
MUSICAL ACCOMPANIMENT
Intermediate
MUSICAL ACCOMPANIMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
SALES
Intermediate
SALES
Intermediate
SOCIAL SCIENCES
Intermediate
SOCIAL SCIENCES
Intermediate

Languages

Arabic

Beginner

English

Beginner

French

Beginner