Abdelilah Oussalh

Led daily operations of a high volume restaurant and bar, delivering exceptional guest experiences while
driving revenue growth and consistently exceeding sales targets.
Managed, trained, and motivated a multicultural team to achieve top service standards, improving
efficiency, customer satisfaction, and overall performance.

Recommended alternative merchandise display styles to management, which were implemented and
resulted in a 35% improvement in sales.
Helped an average of 50 customers per day by responding to inquiries and locating products.

Utilized musical talents as a singer in a professional setting
Engage with patrons, creating an enjoyable atmosphere through live performances
Collaborated with a team of musicians to deliver high-quality entertainment

Performed multiple shows a week to create a pleasant ambiance for the guests.
Learned to experiment with different kinds of repertoire, for varied audiences.
Cooperated with other team members to ensure a seamless experience with the clients.