Wael Derbas

​Fast-Paced Station Management: Efficiently manages high-turnover tables and booths during heavy rush hours, maintaining high energy and ensuring quick table resets.
​Casual & Warm Hospitality: Builds strong rapport with regular customers and families, delivering the friendly, welcoming, and high-spirited service typical of a classic diner.
​Menu & Customization Expertise: Demonstrates deep knowledge of extensive diner menus, effortlessly handling complex modifications, all-day breakfast orders, and special dietary requests.
​Complimentary Side & Beverage Promotion: Boosts sales by actively recommending popular diner add-ons, from milkshakes and desserts to appetizers and extra sides.

​Premium Guest Experience: Delivers flawless table service, handles VIP guests with high professionalism, and ensures an exceptional dining experience.
​High-Impact Upselling: Drives restaurant revenue by masterfully promoting premium menu items, specials, and beverage pairings to increase check sizes.
​Floor Agility & Speed: Thrives in fast-paced, high-volume environments, managing multiple tables smoothly and resolving any guest requests instantly.
​Order Accuracy & Coordination: Takes complex orders precisely and coordinates directly with the kitchen crew to ensure perfect timing and presentation.

Food Preparation & Assembly: Learned and mastered the preparation of all menu items, ensuring strict adherence to Burger King’s standard recipes, portion controls, and presentation guidelines.
​Station Management: Efficiently operated and maintained various kitchen workstations, adapting quickly to peak rush hours while maintaining high energy and focus.
​Hygiene & Food Safety: Strictly followed safety and sanitation procedures, keeping kitchen equipment, utensils, and food prep areas exceptionally clean and organized.
​Stock Rotation: Assisted in receiving and organizing inventory, learning to apply the FIFO (First-In, First-Out) method to maintain product freshness.
​Team Support: Communicated effectively with team members and shift leaders to ensure a smooth kitchen workflow and fast order delivery.