Fatma Ghareb

Sold comprehensive and third-party motor insurance policies.
Assisted customers in choosing the most suitable insurance coverage.
Prepared insurance quotations and explained policy benefits to customers.
Achieved monthly sales targets through telesales and customer follow-up.
Provided excellent customer service and built long-term client relationships.
Worked with insurance systems to issue quotations and policies.

• Served UAE nationals and expatriate customers in a high-volume sales environment
• Sold motor insurance policies to walk-in and call-in clients
• Consistently achieved monthly sales targets
• Advised clients on policy options and premiums to close sales
• Collected and verified customer documents and processed cash and card payments
• Maintained accurate customer records, handled renewals and complaints

• Handled cash register operations in high-traffic restaurant
• Processed customer orders and payments with accuracy and speed
• Balanced daily cash drawer and prepared shift handover reports
• Provided friendly customer service and resolved order issues

• Handled cash transactions and daily cash drawer reconciliation in a high-traffic fashion retail store for 5 years
• Assisted customers on the sales floor during peak hours to drive sales and achieve store targets
• Processed sales, exchanges, and returns while maintaining accuracy
• Supported visual merchandising and restocking to maintain store standards
• Delivered customer service, handled inquiries, and consistently contributed to team sales goals