Bayt.com

Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Sakura Fonseka, Airport Service Assistant

Sakura Fonseka

Airport Service Assistant·Aviation Services (Sri Lanka) (Private) Ltd • Bandaranaike International Airport,

Sri Lanka

Bachelor's degree, Music Sp.

Work experience

Total years of experience: 9 years, 6 months

Airport Service Assistant

January 2017 - Present

Aviation Services (Sri Lanka) (Private) Ltd • Bandaranaike International Airport,

Katunayake, Sri Lanka

January 2017 - Present

• Handle passenger complaints and support the team members to meet and exceed service delivery
standards and defined key performance criteria
• Passenger assistance and facilitation according to Annex 09 of ICAO
• Assure efficient communication and collaboration of the team
• Regular communication with internal and external customers
• Adhering with CAASL (Civil Aviation Authority of Sri Lanka) regulations and guidelines to meet
maximum customer satisfaction
Company industry:
Aviation Support Services

Education

University of the Visual and Performing Arts

January 2017

January 2017

Bachelor's degree, Music Sp.

Sri Lanka

Skills

COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
AVIATION
Intermediate
AVIATION
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DISCUSSION FACILITATION
Intermediate
DISCUSSION FACILITATION
Intermediate
EDITING
Intermediate
EDITING
Intermediate
ENTHUSIASM
Intermediate
ENTHUSIASM
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
PASSENGER SERVICE
Intermediate
PASSENGER SERVICE
Intermediate
PROFESSIONALISM
Intermediate
PROFESSIONALISM
Intermediate
TECHNICAL SUPPORT
Intermediate
TECHNICAL SUPPORT
Intermediate