ءادل Kaleem

• Lead site-based IT and network infrastructure projects, including team coordination, work planning, installation supervision, testing, maintenance, and handover support.
• Manage and guide technical teams during Wi-Fi, CCTV, access control, intercom, structured cabling, and ELV-related project
• Coordinate with clients, vendors, contractors, and internal teams to ensure smooth project execution and timely issue resolution.
• Review site requirements, recommend suitable devices/materials, support network structure planning, and ensure quality of installation and testing.
• Prepare and review technical documentation for approvals, project updates, testing records, and handover completion.

• Supported network-related operations, connectivity troubleshooting, and technical issue resolution in a telecom environment.
• Handled customer/service connectivity issues by identifying problems, performing basic diagnosis, and coordinating for resolution.
• Assisted in monitoring, escalating, and following up on network/service complaints to ensure timely support.
• Worked with internal teams to support network availability, service restoration, and technical support activities.
• Gained practical experience in network support, troubleshooting, telecom operations, and issue management.