Shane Laguerta

Documents specific claims by completing and
recording forms, reports, logs, and records.
Resolves claims by approving or denying
documentation, calculating benefits due, and
determining compensation settlement.
Ensures legal compliance by following company
policies, procedures, and guidelines, as well as state
and federal insurance regulations.x

Provide prompt, accurate and courteous responses to
customers
Collecting and analyzing customers feedback
Adapted continuously to changing content goals and
requirements in fast-paced industry environment.