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Asma Shams, Brand Operations Manager

Asma Shams

Brand Operations Manager·KRIXÉ PRIVÉ

Egypt

Bachelor's degree, Dentistry

Work experience

Total years of experience: 1 years, 4 months

Brand Operations Manager

September 2025 - Present

KRIXÉ PRIVÉ

6th of October, Egypt Hybrid

September 2025 - Present

Managed all daily business operations and ensured smooth
workflow.
Supervised employees and monitored their daily performance.
Managed the brands social media platforms and customer
engagement.
Handled customer inquiries and resolved complaints
professionally.
Ensured high levels of customer satisfaction.
Assisted in developing marketing ideas and promotional
campaigns.
Supported sales operations and consistently contributed to
achieving high sales performance.
Coordinated operational activities to improve efficiency and
productivity.

Company industry:
Perfume & Cosmetics

Biology Teaching Assistant

October 2025 - February 2026

Dr.rania teacher

6th of October, Egypt Remote

October 2025 - February 2026

Assisted in preparing educational materials.
Supported students during practical and theoretical sessions.
Organized classroom activities and administrative tasks.
Coordinated with the instructor to ensure smooth classroom
operations.

Company industry:
Higher Education

Sales Representative → Team Leader

August 2024 - January 2025

AmericanDiplomaAcademy

6th of October, Egypt Remote

August 2024 - January 2025

Achieved and consistently exceeded monthly sales targets.
Promoted to Team Leader based on outstanding performance.
Led, trained, and motivated the sales team.
Built strong relationships with students and parents through
excellent communication.
Monitored team performance and provided coaching to improve
results.
Assisted in developing sales strategies.
Delivered excellent customer service throughout the sales process.

Company industry:
Higher Education

Education

October University for Modern Sciences and Arts (MSA)

January 2031

January 2031

Bachelor's degree, Dentistry

Egypt

High School

May 2026

May 2026

Bachelor's degree, American Studies

Egypt

Skills

BUSINESS OPERATIONS

Intermediate

ADMINISTRATIVE SUPPORT

Intermediate

COMPUTER LITERACY

Intermediate

CUSTOMER RELATIONSHIP MANAGEMENT

Intermediate

CUSTOMER SERVICE

Intermediate

LEADERSHIP

Intermediate

MICROSOFT TEAMS

Intermediate

MOTIVATIONAL SKILLS

Intermediate

SALES

Intermediate

TEAM LEADERSHIP

Intermediate

Languages

Arabic

Beginner

English

Beginner