Rida Hamze, Operation Manager (Logistics , Distribution Center and E-commerce)

Rida Hamze

Operation Manager (Logistics , Distribution Center and E-commerce)

Oncost Cash and Carry

Location
Kuwait - Hawali
Education
Bachelor's degree, Management and marketing
Experience
20 years, 6 Months

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Work Experience

Total years of experience :20 years, 6 Months

Operation Manager (Logistics , Distribution Center and E-commerce) at Oncost Cash and Carry
  • Kuwait - Al Kuwait
  • My current job since February 2019

- Direct and manage the logistics function taking care of people development, facilitating coordination, efficiency, effectiveness across local functions and assuring availability of key staff and resources.
- Monitoring and manage the warehouse, and delivery costs against the budget.
- Ensuring compliance with local policies and practices.
- Coordinate and direct warehouse, transport and distribution operations.
- Facilitate the coordination with stores, and Food service to optimize service level and overall efficiency.
- Monitor overall supply chain operations to ensure supply chain-related shrinkage is minimized.
- Ensure interaction with other departments (Commercial, retail operations, food service, and import) to optimize the processes.
- Ensure accomplishment/continuous improvement of current performance against best practices and corporate standards (in warehouse/transportation)
- Maintain productivity levels within the department.
- Develop and define the Distribution center, and Baqal’s Budget (Convenient Store Concept)
budget and submit it to the top management.
- Direct daily operations for the distribution center.
- Ensure effective stock control function and practices.
- Monitor and manage warehousing costs.
- Manage and ensure effective internal communications within supply chain functions.
- Ensure capture optimization of internal customers' orders capture and delivery cycles
- Ensure appropriate and safe use of material handling equipment.
- Manage productivity, work standards, and development of warehouse staff.
- Produce management reports of achievements and plans.
- Ensure proper implementation of all company policies and procedures.
- Manage company fleet and related allocations and maintenance.
- Oversee premises maintenance and coordinate the tasks.
- Create division's manpower and development budgets.
- Manage company fleet and related allocations and maintenance.
- Oversee premises maintenance and coordinate the tasks.

Procurement and Logistics Manager at Ajrass Al Ostora General Trading company
  • Kuwait - Al Kuwait
  • May 2017 to October 2018

- Lead Supply chain annual planning.
- Manage local and regional purchases.
-Maintain receiving, warehousing and distribution operations by initiating, coordinating and enforcing standard operational policies and procedures application.
- Lead quality assurance, finalize and communicate reports with procurement team to submit claim reports for vendors and shipping lines.
- Manage warehouse activities:
-Receiving (foreign and local vendors) put away, maintaining and issuing inventory comprised of stocks.
-Supervising damage reports and market returns.
-Supervising space management, and receiving daily space utility reports.


- Responsible for overseeing the inventory management process, defining departmental strategies for appropriate inventory levels, eliminating obsolete and off-spec material, and reduce aging materials.

-Perform inventory control checking, to insure operational efficiency and accuracy.

-Ensure tendering and contracting for non-operational products and services, as per the business requirement (maintenance, renovations, and service contracts)

- Oversee fleet management and related allocations and maintenance.

- Oversee premises maintenance, and coordinate the tasks.

- Create division's manpower and development budgets.

-Monitor the updating of database on ERP.

Logistics Manager at Mezzan Holding
  • Kuwait - Al Farawaniyah
  • August 2015 to April 2017

-Maintain receiving, warehousing and distribution operations by initiating, coordinating and enforcing standard operational policies and procedures application.

- Managing warehouse activities:
-Receiving (foreign and local vendors, and from production), put away, maintaining and issuing inventory comprised of stocks.
-Delivery of raw materials to production.
-Supervising damage reports and market returns.
-Supervising space management, and receiving daily space utility reports.


- Responsible for overseeing the inventory management process, defining departmental strategies for appropriate inventory levels, eliminating obsolete and off-spec material, and reduce aging materials.
-Performing inventory control checking, in order to insure operational efficiency and accuracy.

-Trace, track and expedite purchase processes.

-Ensure tendering and contracting for non-operational products and services, as per the business requirement (maintenance, renovations, and service contracts)

- Oversee fleet management and related allocations and maintenance.

- Oversee premises maintenance, and coordinate the tasks.

-Managing the QA/QC team of production, to maintain standards.

- Create division's manpower and development budgets.

-Monitoring the updating of database on ERP (SAP).

Retail Operation Manager at Al Fidar Trading Company
  • Kuwait - Al Kuwait
  • March 2012 to December 2014

- Handling supply chain and distribution for the fresh food departments in 4 different retail outlets under City Center.

-In charge of Budgeting, and defining cost elements.
- set up Operation, and preparing SOP’s for each process.
-Managing retail operations for fresh food departments in City Center.
-Managing, training and motivating a team to increase sales and ensure efficiency.
-Managing daily local purchases, replenishments and stock levels within all departments.
-Ensuring and enforcing quality standards, hygiene and good customer service all over the Departments.
-Monitoring and supervising monthly inventories.

Senior Supply Chain Operations Manager FMCG and Fresh Food at Mezzan Holding
  • Kuwait - Al Kuwait
  • November 2008 to February 2012

-Business development and operations setup.
- Managing local purchases.
-Preparing, monitoring and utilizing the operational budget, to control expenditures.
- Supplying food and beverages to the US Army at Kuwait, and Iraq under Prime Vendor program.
-Supervising warehouse activities:
-Receiving, put away, maintaining and issuing inventory comprised of stocks.
-Determining and optimizing safety stock levels accordingly.
-Supervising damage reports and handling claims for damages with suppliers and insurance.
-Supervising space management, and receiving daily space utility reports.
-Managing, defining, implementing and coordinating the operations activities.
-Routing delivery trucks according to items, storage temperature, weight and destinations.
-Managing local procurement (Produce, beverages, snacks, and different FMCG), stock replenishment and stock levels.
-Forecasting and determining seasonal business growth coordinating with suppliers and warehouse operations.
-Handling negotiations with suppliers and possible customers.
-Maintaining good work relationships with clients and following up on their needs and complaints.
-Preparing standard operational procedures for the operations, and training sessions for my team.
-Evaluating the team's performance.
-Ensuring the implementation of the Company's safety and health procedures.

Supply Chain Operation Manager FMCG and Fresh Food at The Sultan Center
  • Kuwait - Al Farawaniyah
  • December 2004 to October 2008

-Supplying food and beverages to the US Army at Kuwait, and Iraq under Prime Vendor program.
-Processing orders placed by the US Army through Agility Logistics.
-Managing the Quality Assurance Team.
-Established standards across all operation process to meet the US army standards.
-Ensuring the implementation of the Company's safety and health procedures.
-Managing and coordinating the operation activities.
-Conducting regular field inspections to ensure work optimization.
-Monitoring the suppliers' safety stock by focusing on the demand analysis.
-Securing the smooth run of business that accommodates with the US military standard requirements and providing a high level of customer service.
-Developing and improving work processes where needed for better efficiency, and setting development plans.
-Evaluating the team's performance, and setting development plans.

Section Head ( Cameras) at Al Ghanim Electronics
  • Kuwait - Al Kuwait
  • September 2002 to July 2004

-Meeting the sales target.
-Maintaining a high level of customer service.
-Displaying the merchandise.
-Inventories and Stock Count.

Education

Bachelor's degree, Management and marketing
  • at lebanese university
  • June 2000

marketing and management

Specialties & Skills

Military
Marketing Management
Microsoft Office software & the Internet- Expert.

Languages

English
Expert
Arabic
Expert