سمير محمود عبد الفتاح الناجي, Business & Humanities Coordinator /Teacher

سمير محمود عبد الفتاح الناجي

Business & Humanities Coordinator /Teacher

Al-Durrah International School

البلد
الإمارات العربية المتحدة
التعليم
ماجستير, MBA
الخبرات
13 years, 9 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :13 years, 9 أشهر

Business & Humanities Coordinator /Teacher في Al-Durrah International School
  • الإمارات العربية المتحدة - الشارقة
  • أشغل هذه الوظيفة منذ أغسطس 2016

Lead a vibrant, committed, and professional team of
teachers.

Coaching, and setting improvement plans to maintain the quality of teaching.

Devise and execute an inspiring strategic development plan for the Department.

Design /develop the department curriculum, plans, and extracurricular activities.

Enhance the quality of teaching and learning in the
department and School through sharing resources

Business Teacher في Dubai National school
  • الإمارات العربية المتحدة - دبي
  • سبتمبر 2015 إلى يونيو 2016

Teaching all business subjects (Accounting, Business Studies, Marketing, Business math, and economics) for all high school levels

Call center Quality assurance senior officer في Extensya
  • الأردن - اربد
  • مايو 2010 إلى مايو 2015

 Aware about the Quality tools concepts of problem solving (Pareto, Flow charts, etc...)& People management skills
Supervising the QA coaches and employees.
Preparing the development plan of the team
Auditing the performance of the agents and coachesTrains the new agents & Coaches.
Prepare the training needed analysis.Initiates, monitors, and tracks all corrective actions and resolutions
conducts internal quality audits, to measure the effectiveness of the quality management system
Develops automated solutions for monitoring and evaluating the quality standards using MS AccessConducts quality assurance training to new hires Promotes quality awareness amongst the Operations DepartmentDeveloping and analyzes quality performance reports
Developing account Scripts, FAQ’s, evaluation forms & checklists
Participate the QA supervisor in enhancing the performance of the Dep. and generating reports and needed material

الخلفية التعليمية

ماجستير, MBA
  • في Yarmouk
  • يوليو 2014

Master Degree of business administration

بكالوريوس, Accounting
  • في Yarmouk University
  • فبراير 2010

Good

الثانوية العامة أو ما يعادلها, Literary stream
  • في Al- Walid Bin Abed Al-Malik High School
  • يوليو 2006

Ranking: 1st place in the school

Specialties & Skills

Economics
Academics
Teaching
Business Education
Education
IT Computer skills
Communication skills
Ms Office Application (Excel,Power Point,Word, Etc..)
Business Teaching
Presentation skills
Training skill
Knowledge of Curriculum and Standards
An Engaging Personality and Teaching Style
Leadership
Curriculum development

حسابات مواقع التواصل الاجتماعي

الموقع الشخصي
الموقع الشخصي

لقد تم حذف الرابط بسبب انتهاكه لسياسة الموقع. يرجى التواصل مع قسم الدعم لمزيد من المعلومات.

اللغات

العربية
متمرّس
الانجليزية
متوسط

التدريب و الشهادات

Successful Distance Learning from Strategic Leadership Position |SPEA (الشهادة)
Leading Schools in The New Normal (تدريب)
معهد التدريب:
Finnish Education Expo Webinar 2020
المدة:
2 ساعتين
Becoming a Classroom Researcher |Cambridge Assessment English-2020 (الشهادة)
Teaching Techniques: Developing Curriculum– LinkedIn learning -2020 –IPM NASABA (الشهادة)
Creating a Culture of Change-LinkedIn Learning (الشهادة)
Executive leadership – LinkedIn learning -2020 IPM NABSA (الشهادة)
Flipping the classroom – LinkedIn learning -2020 (الشهادة)

الهوايات

  • Writing
    Published many articles and stories in some websites and in Yarmouk newspaper I have a Facebook page under my name (The writer Sameer Naji) with almost 500 Likers Please visit https://www.facebook.com/writerSameernaji?ref_type=bookmark