Rinky Vasudev

Developing Business in IT Sector for my current organisation in UAE.
Performing all administrative tasks needed to facilitate the closing of sales deals.
Responsible for building and maintaining relationships with clients and potential business partners in an effort to promote a climate that facilitates future sales for the organization.
Monitor, tracking of generation of leads
Recently participated in Gitex technology fair.

• Maintains database by entering data.
• assisting in data management, analysis, recording and reporting of the files
• Sending and receiving E-mails related to the organization
• Undertaking any other job assigned by state authorities and the FDA Bhawan(Admn dept.), as per project need.

• Maintains database by entering data.
• assisting in data management, analysis, recording and reporting of the files
• Sending and receiving E-mails related to the organization
• Undertaking any other job assigned by state authorities and the FDA Bhawan(Finance dept.), as per project need.

Worked as a PROCESS ASSOCIATE, my core responsibility was to interact through mails with overseas clients on day to day basis and making their query resolution efforts.
Providing Proper resolution and result oriented work flow.
Analyzing criticality for different work type.
Acted as an HR SPOC for the Team to resolve all the queries related to HR department.
Maintaining sheets for Best Practices/JDI’s
Planning & executing events, activities, workshops, for awareness of the HR Policies within the team.
Maintaining Training Calendar for other Associates.

Effectively handling outbound sales calls.
Verification of sales calls for the team.
Maintaining excel sheets on daily basis.
Customer Retention.

Handling Outbound Welcome calls
• Providing Information to the clients regarding their bill plans.
• Completion of the work within the TAT time
• Consolidation of the files for the team and completion of the work within the TAT time.
• Query solving resolutions.