IT Infrastructure Manager
CitrussTV
مجموع سنوات الخبرة :15 years, 10 أشهر
• Designed, deployed and managing the Production Infrastructure environment achieving 99.7% uptime.
• The resilient, highly available, scalable and secure Infrastructure consisting of Hybrid Cloud (AWS, BSO, Openstack Private Cloud) handling thousands of customers from MENA region.
• Providing solutions for business requirements that deliver the performance while minimizing the costs to maintain the budgetary requirements. Reduced the costs by 30%.
• Managing the IT Budget and IT Procurement.
• Introduced the DevOps mentality in the company to maximize IT efficiency. Increased efficiency by 10-15% and provided multiple deployments per day.
• Deployed three fully functioning call center infrastructures.
• Responsible for provisioning, configuring and maintenance of infrastructure.
• Project Management of RFM Loyalty and another project.
• Automation of RFM Loyalty communications between different systems saving 25% of the cost.
• Deployed a new mail system replacing the old and slow one providing much ease in mail management and accessibility.
• Managed multiple and diverse projects.
• Managed the Ministry's Infrastructures requirements.
• Digitizing the statistical data gathering of the region.
• Managed the IT Strategic initiatives, providing leadership for successful delivery of 11 high quality technical solutions clients. Some projects were of reaching $500, 000 cost.
• Added great value/reduced cost to the business by effectively managing projects. Advised the management on selection of productive technologies and their application for business process optimization.
• Created a strong working relationship with team members so that the overall team functions professionally and is delivery focused.
Academic Accolades: • Received 50% Scholarship on Fee
Academic Accolades: • Awarded 35% Scholarship on Fee Project to Credit: Seena Surgical Hospital’s Management System (BS-IT Degree Project) Applications v.1: Visual Basic 6.0 and MS Access 2003 (Developer) Applications v.2: VB.NET 2005 and MS Access 2007 (Analyst / Developer)
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