Office Administrator
Global Studies Institute
Total years of experience :11 years, 3 Months
• To provide administration support for the engagement of volunteers.
• To provide general administration support to the HR department as required including filing, telephone answering, scanning, photocopying and emails.
• Supervising & training of the new joiners along with their induction process.
• Preparing the Slips of the communities & sorting according to the assigned consultant. Coordinating with the Together team for the assignment of calls to consultants on daily basis.
• Reporting the successful, failed & undefined calls of previous day to the together team.
• Contacting the parents of Out of School Children and conducting the survey using the Data Recording & Tracking Tools provided. Verifying & gathering all children & parent information. Also, gathering the information of the children of the same family which is not part of the call slips & informing the same to the Together team via slack.
• Merging the identified children details with the existing call slips. Rectifying the information that was already stored in the tracking tool.
• Notifying the Together team of the details of extra families who require assistance with admission of their children. Making sure the failed calls are turned into successful calls after attempting 3-5 times & then deleting the exhausted attempts.
• Checking the successful tracking tools of the supervisees and accordingly audit.
• Analyzing the performance for self & supervisee by the end of the day & providing feedback by all staff on slack.
• Analysis of the successful calls & verification of the OOSC for the further process.
* Assisting the hiring manager and determining the staffing needs.
* Preparing job descriptions and collecting CVs through Social Media & different job portals like Bayt, Indeed, LinkedIn, Facebook, Naukri gulf etc.
* Phone screening the candidates & performing in-person interviews.
* Performing reference & background checks.
* Scheduling & coordinating the interviews with the hiring managers.
* Following up with the interview process status.
* Maintaining relationships with both internal and external clients to ensure staffing goals are achieved
* Communicating employer information and benefits during screening process.
* Staying current on the company’s organization structure, personnel policy, and federal and state laws regarding employment practices.
* Completing timely reports on employment activity
* Conducting exit interviews on terminating employees
* In case if candidates are selected, then salary negotiation and follow up with them till onboarding.
* Performed general administrative and secretariat tasks as & when required.
* Produce and maintain accurately weekly, monthly and annual reports and any other reports.
* Compose meeting minutes, memorandum, Fetters independently. Arranged meetings and made necessary arrangements.
* Maintained schedule of calendars & liaise with other departments as required through email or verbally.
* Demonstrate knowledge and application of the Recruitment Mission, Vision and Values.
* Perform other duties or special projects as assigned.
* Cold calling potential customers and attending calls. Assisting with generating new business.
* Screening & Interviewing candidates to form teams.
* Recruitment of internal office employees as well as fulfilling the requirements of the clients.
* Identifying opportunities for greater profits. Researching the target market and finding companies/clients.
* Aim to preserve customers and renew contracts. Approach potential customers to establish relationships.
* Gain solid knowledge of competitors.
* Visiting clients for business meetings and building a sales pipeline to ensure a constant stream of sales.
* Working to monthly sales and revenue targets as set by the sales manager.
* Entering all required data for sales and HR onto the company system.
* Sending invoices out to customers following a sale.
* Collection & follow-up for payments when the date is due.
* Constantly getting in touch with different suppliers for Manpower requirements.
* Investigating and resolving queries from clients.
* Identifying and assessing future and current training needs.
* Maintain a keen understanding of training trends, developments and best practices.
* Delivering events on time, within budget, that meet (and hopefully exceed) expectations.
* Communicating, maintaining and developing client relationships
* Preparing of daily timesheets of all the employees working for the maintenance department (in the different projects & sites).
* Assisting in the process of preparing payroll every month for 300+ employees.
* Preparing Actual Labor Cost sheet using the ERP system for reviewing twice the monthly budget caused.
* Scheduling and notifying service technicians of work order assignments. Reviewing all work orders and detailed recording of services performed. Notifying answering service of the scheduled and numbers to call in case of emergency.
* Assisting HR department in searching for the required candidates for various vacancies.
* Managing large amounts of incoming calls and customer inquiries in the maintenance department & providing accurate, valid and complete information by using the right methods/tools. Identifying and assessing customer’s needs to achieve satisfaction.
* Take payment information and other pertinent information such as addresses and phone numbers.
* Calling the clients/customers to get the feedback of the service provided.
* Prepare the necessary documents and do the necessary to obtain gate passes for high-security project sites (Woqod LPG, Woqod Bitumen/Mesaeeid, HIA, Jassasiya Palace, NDSQ etc.).
* Input all the necessary details of every complaint in MS Access close the completed calls and forward the Service Reports for Billing.
* Handling the transportation scheduling of the department drivers. Allocating the site locations for the drivers as per Manager’s instructions.
* Filling the logbook of Drivers locations and monitoring the vehicle’s mileage. Managing the timesheets of Drivers attendance and holding their car records.
* Successfully running a Face book Job portals page (Qatar Jobs - Current Vacancies) for posting current job requirements which has 99, 000 Plus active members from all over globe. Working as freelancer HR to connect the HRs with candidates & candidates with right job.
* Worked Part time on various positions (01 February 2013 - 01 June 2016).
* Worked as a part-time RJ for
Qatar Radio 107 FM Every Wednesday 9 p.m. - 10 p.m. for the show “Sitaron Se Aage”, this was a show
for the youth of today’s generation, Job seekers etc.
* Entering the new employee data in Pioneer (Program of Oracle).
* Doing the End-to-End Recruitment process along with maintaining the CVs Database.
* Handling Employee(s) Requests.
* Assisted for LINGUISTS project to recruit Translators for American Army Base.
* Handled Employees Visa - Out Process.
* Maintaining employee files and the HR filing system.
* Prepared Reports and Spread sheet in MS Excel and MS Word.
Pursued Bachelor's Of Business Administration via correspondence from UAE, Madhurai Kamraj University
