Katherine Palma, Executive Secretary to the Group CEO

Katherine Palma

Executive Secretary to the Group CEO

Elan Holding (former Q.Media)

Location
Qatar - Doha
Education
Bachelor's degree, Business Administration
Experience
13 years, 3 Months

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Work Experience

Total years of experience :13 years, 3 Months

Executive Secretary to the Group CEO at Elan Holding (former Q.Media)
  • Qatar - Doha
  • July 2019 to June 2020

Developed more efficient filing system for retrieving corporate documents to increase office organization, implemented a Tracking Sheet to monitor the update of documents/records systematically.
• Knowledge of the Company’s Manual Policy and Delegation of Authority to analyzed incoming documents from all divisions and department prior obtaining the GCEO’s approval.
• Supports the Office Manager in ad hoc tasks.

Cum:
• Provided support to the General Manager of Fira Qatar division to decreased the turnaround time in Business Development and Administration.
• Relieved the Operations Coordinator of Novo Cinemas as required to support the General Manager.
• Delegated as an Event Coordinator in the CityScape Qatar 2019 exhibition and achieved to maximized the value of the Budget Sheet. Coordinated with the Exhibitors and respective departments (Marketing, Procurement, Finance, Legal, Government Relations Officer) to deliver the event successfully.

Executive Secretary to the GCOO-Entertainment at Elan Holding (former Q.Media)
  • Qatar - Doha
  • May 2016 to July 2019

Coordinated in all department function and supervised the GCOOe’s subordinates namely the CEO, Directors, General Managers, Managers to oversee the operations. Optimized cost to 10% by successfully executing corporate meetings globally via Microsoft team instead by a telephone.
• Looking after the personal and business transactions of the GCOOe.
• All secretarial duties includes: secured confidential documents, prepared reports, correspondence, organized business travels, screened calls and visitors, HR recruitment duties.

Events Coordinator at Elan Holding (former Q.Media)
  • Qatar - Doha
  • September 2014 to May 2016

Became an in demand Event Coordinator to the Doha and Jewellery & Watches Exhibition. Acclaimed as a “Superhero” and a “Star” in demonstrating an excellent customer service skills by providing proactive and effective exhibitors’ satisfaction.
• Contributed to a 5% sales increase in 2016 by selling advertising mediums.
• Tracked the budget sheet to maximize the value.
• Streamlined workload by integrating a complex Exhibitors’ Tracking system in order to manage their inquiries/requirements and monitor the progress better.
• Contributed in writing the content of the Exhibitors’ Manual to ensure a seamless exhibition.
• Led 1 temporary staff.
• General administrative tasks; liaised with exhibitors, suppliers, contractors, partners, office departments to carry out the exhibitions smoothly.

Jr. Media Buying Executive at StarCom MediaVest Group (umbrella of Publicis Groupe)
  • United Arab Emirates - Dubai
  • March 2008 to November 2010

Properly managed and oversaw piles of data/information, thereunto acclaimed as the “Most Organized and Retentive Memory”.
• Media Planning Executions such as coordinated with various Media Suppliers for sending, modifying, and monitoring bookings.
• Pre & Post Analysis Report preparation to be sent to the client, main tasks includes data gatherings using Statex program & running it against X-Plan software to get the statistics in a desired results.

Executive Secretary to the Managing Director/ Receptionist at Espresso Café/ Fariborz Trading/ Auto News Magazine
  • United Arab Emirates - Dubai
  • July 2006 to January 2008

Established a records management system. Designed and implemented templates: Daily Time Record, Petty Cash, Cash Vouchers, Schedule of payables, Quotations, Purchase Orders, Invoices, Expense Reports.
• Supervised 4 staff at the Espresso Café.
• HR duties: Recruitment, arranged flights and accommodation. Handled transactions in Immigration, Economic Dept., Banks, Telecomm., and Post Office.

Advertising & Events Coordinator at BC Concept, Inc.
  • Philippines - Makati City
  • March 2004 to June 2006

Provided exceptional coordination and administrative support to the Manager (co-owner) and colleagues, thereby increased the efficiency by 50%.
• Collaborated with the clients, suppliers, to execute the events and office operations smoothly.
• Carrying out general office duties mainly screen visitors and calls, keeping records, faxing, photocopying, encoding, e-mailing.
• Finance duties: Prepared the Monthly Expense/Purchase Report, Petty Cash, Checks, Cash Vouchers, Delivery Receipts, Quotations, Purchase Orders, Publication Orders, Memos.
• Assisted in HR recruitments.

Administration Officer at Global-Link Marketing & Management Services Inc. (former IIR (Institute of International Research Ex
  • Philippines - Makati City
  • January 2003 to September 2003

General administrative tasks assigned from time to time which was highly commended by the Business Development Manager.
• Led max. 4 temporary staff.
• Prepared various marketing materials necessary for the successful implementation of the events.
• Do research needed for database on exhibitors, clients, and visitors.
• Handling collections of clients.
• Liaised with various suppliers, contractors, clients, office staff to carry out the events successfully.

Education

Bachelor's degree, Business Administration
  • at AMA Computer UniversityAMA Computer University
  • January 2001

Specialties & Skills

Marketing Materials
Administration
Preparation
Mechanics
Materials
Budgeting
Customer Service
Business Correspondence
Administration
MS Office (Word, Excel, Powerpoint, Outlook)
Presentation

Languages

English
Expert
Tagalog
Native Speaker

Training and Certifications

Leading with Values (Certificate)
Improving Your Conflict Competence (Certificate)
Learn Emotional Intelligence the Key Determiner of Success (Certificate)
Business Ethics (Certificate)
Critical Thinking for Better Judgment and Decision Making (Certificate)
Interpersonal Communication (Certificate)
Skills for Inclusive Conversations (Certificate)
PowerPoint Essential Training (Office 365) (Certificate)
Excel Essential Training (Office 365) (Certificate)
Word Essential Office Training 365 (Certificate)

Hobbies

  • Reading, Watching, Travel, Exercise, Yoga, Plants
    Work: Awarded as “Work Smart 2009” at StarCom MediaVest Group College: Awarded as “Ms. AMA Smart Campus Personality 1998” at AMA Computer University