HR & Admin Manager
Competence Services W.L.L.
Total years of experience :14 years, 9 Months
Strategize the Recruitment, competencies, and skills requirements for the right talent acquisition in liaison with department heads to meet the business objectives.
Designs the selection matrix for choosing the optimum recruitment channel and cost-effective recruitment sources.
Builds a quality vendor relationship with the local and international recruitment agencies
Expertise in digital media recruitments
Constantly review and reduces the costs of the recruitment expenses without sacrificing the quality standards
Job posting, Screening, Shortlisting, and interviewing for the required positions in the organization and ensuring all the positions are filled within the stipulated duration
Manpower planning in liaison with the Managing Director
Developing HR Policy and procedures for best practices
Revision of existing policies according to the requirements
Educating the line managers/staff about the company policies and procedures to ensuring the maximum compliance
Point of contact for all the staff related queries and demands to bridge the gap between employer and employee
New staff on boarding process (Induction program)
Administering the PROs in related to the employee (new/renewal - Business/Work Visas, visa transfers, medical, fingerprints, Contracts, QID, cancellation, exits etc., )
Achieving the set target date completions without any delays and penalties
Company legal documents management (New, renewals, cancellation etc., )
Represent the company for the labor disputes in ministries
Resignation/Termination process management
Conducting exit interviews
Exit check list verification, Visa cancellation and completion of smooth staff exit process (EOSB etc., )
Staff accommodation management - complete cycle (from entry to exit)
Staff travel management (visa, air tickets, hotel, travel insurance etc., ) for new recruits, leavers & business trips etc.,
Responsible for monitoring and ensuring that all contracts and personnel files are kept up to date and all changes are made with immediate effect. (Both Hard and Soft copies)
HR monthly reports to the management
Apply an effective sales strategy for Blue collar (Unskilled and semi skilled labourers) and white collar requirements (Value or Executive Search)
Develop a growth strategy focused both on financial gain and customer satisfaction
Conduct research to identify new markets and customer needs
Arrange business meetings with prospective clients
Promote the company’s services addressing or predicting clients’ objectives
Prepare contracts ensuring adherence to law-established rules and guidelines
Keep records of services, revenue, invoices etc.
Provide trustworthy feedback and after-math support
Build long-term relationships with new and existing customers
Responsible to achieve the set sales target and being in contact with the client from start to end of a project to assist them with quality and on time delivery of the project.
Identifying new clients and maintaining fruitful relationship with existing clients.
Contacting potential clients via email or phone to establish rapport and set up meetings & Attending conferences, meetings, and industry events.
Developing quotes and proposals
Negotiating and renegotiating by phone, email, and in person
Responding to client requests for proposals (RFPs)
Monitoring manpower and materials for the project.
Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
Managing the mobilization/ demobilization of manpower and site visits.
Checking customer's credit situation.
Setting up the terms and conditions of the receivable and payable balances.
Dealing with internal queries about payments, ensuring customers pay on time and negotiating re-payment plans.
Assist in the setting up of the credit control system.
Ensure that debts are paid in a timely manner.
Chase overdue invoices by telephone, email & letter within agreed timescales.
Maintain accurate records of all chasing activity.
Regularly making contact with customers to ensure all relevant debts are managed as necessary.
Identify changes in payment patterns and propose action to avert indebtedness.
Handle disputed bills and negotiate to bring payment within the agreed terms.
Provide accurate advice on billing queries.
Respond promptly and completely to both client and internal enquiries.
Propose write off of irrecoverable receivables.
Undertake account reconciliations as required.
Ensure monthly processing deadlines are met as required.
Send out monthly client statements/letters as may be agreed from time to time.
Coordinating with marketing suppliers for all works in progress (production, events, exhibitions)
Management and trafficking of financial administration (purchase requests, LPO's, invoicing, updating of the payment tracker) in accordance with the Finance department requirements
Oversee reception duties, ensure sales visits, enquiry traffic, driver scheduling and front of house administration is carried out
Prepare sales reports (enquiry rate, type etc.) for Marketing Manager and Senior Management
Compile a weekly status report on marketing activities in line
To contribute significantly to the Marketing Department responsibilities of settings the goals and objectives for the other team members
To contribute significantly to the Marketing Department responsibilities of implementing strategies contributing to achieving sales goals
To coordinate and implement marketing activities and policies
Monitoring competitive activities and present findings to Department head
Developing communication opportunities
Negotiate contracts with various providers and producers to manage marketing deliverables