Aadil  Dhanse, Support Engineer

Aadil Dhanse

Support Engineer

Pinnacle Technology

Location
India - Thane
Education
Bachelor's degree, Bachelor of science in Information technology
Experience
2 years, 2 Months

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Work Experience

Total years of experience :2 years, 2 Months

Support Engineer at Pinnacle Technology
  • India - Thane
  • November 2021 to December 2023

Key responsibilities: Collaborating with clients to understand their technical requirements and align solutions with their business objectives. Providing technical expertise in developing sample sites, ensuring they meet client specifications and industry standards. Proactively communicating progress updates to clients, fostering transparency and trust throughout the project lifecycle. Conducting thorough research on user journey needs to enhance website functionality and user experience. Assisting in testing site functionality and usability, identifying and addressing any issues to ensure optimal performance. Soliciting and incorporating client feedback on draft sites, refining designs to meet evolving needs and expectations. Staying abreast of design trends and advancements in technology, software, and accessibility to recommend innovative solutions. Offering guidance to clients on search engine optimization (SEO) strategies to maximize website visibility and traffic

Education

Bachelor's degree, Bachelor of science in Information technology
  • at University Of Mumbai
  • July 2021

Specialties & Skills

Remote Support
Engineering Support
Service Desk
Audit Support
USABILITY
COMMUNICATIONS
CUSTOMER SERVICE
DECISION MAKING
TECHNICAL ASSISTANCE
ability to work with a team , problem solving
team leader
handling customer to clear our quires
Operating Systems
Outlook
System Administration

Languages

Hindi
Expert

Hobbies

  • playing cricket ,carrom.etc