IT Network Engineer
Mekdam Technical Services
Total years of experience :10 years, 2 Months
Doing PPM of Network devices i.e. Cisco Nexus, 3850, and 3750 series switches & Access Points.
Maintaining PPM sheet and spreading daily to management
Familiar with Data Centre and IDF room cabling and cooling.
Managing the team & preparing the workflow plan accordingly.
Preparing monthly work Permits
Preparing & Maintaining PPM Reports regularly.
Escalation of any issues or any parameters related to network devices or communication room that can
affect the network.
Following up with the departments & making sure that issues is been resolved at earliest.
Handle the Team and educating them about WorkFlow.
Create the report to update the company as Team Progress.
Creating & handling necessary documents
Configuration on Switches & Cable Tracing.
Assigning VLAN on interfaces
Installation of IP TV & Configuration.
Identifying & Resolving issues to get Stable connectivity
Maintaining the Logs of user end & update to System daily.
Monitoring day-to-day operations & Escalating major issues.
Configuration on Switches and router.
Assigning IP’s & VLAN configuration on switches.
Router configuration like Routing Protocols, enable telnet, DHCP &Privilege level on Routers.
Troubleshooting & resolving issues.
Creating Access-List on routers.
Identifying & Resolving issues to get Stable connectivity
modification of configuration like access-list, Group policy on cisco Firewall (ASA) 5585
Configuration of NAC solution (Policy lifecycle management, Profiling, and visibility, Guest networking access, Security posture check, Incidence, and Bidirectional integration) as per client
requirement.
Responsible for monitoring, configuration changes, accounts, and software updates for the client's NAC
solution.
Securing both wired and wireless networks via incorporating dot1x.
Creation of technically detailed reports on the status of the NAC to include metrics on the number of
potentially rouge assets, endpoint compliance, number of assets discovered, etc.
Maintain NAC operations and document the current environment.
Experience with industry-recognized NAC solution such as Identity Services Engine (CISCO, Network
Access Control).
Handle the Team and educating them about the Troubleshoots.
•Managing the Team members, educating them about the responsibilities & improving skills.
•Creating & sharing Ideas to complete the Company's Project.
•Create the report to update the company as Team Progress.
•Maintain & update employer's salary Data Base at the end of the Month.
•Coordinate the review, presentation. Creating & handling necessary documents.
•Experience of handling 30 members in Team.
•Providing any training that team members need.
•Manage the flow of day-to-day operations.
•Maintaing the AHT f the team as well as on the floor.
•Making sure that the call handled by the team is in the correct way & proper customer services are given to customer
•handaling the escalations & motivating team to reach the target.
to on payroll of Tikona Digital Network (ISP
Maintaining Company's IT systems.
•Install New hardware, software and antivirus.
•Monitoring a company’s systems with security the prime objective.
•Implement security tools and practices across servers and applications.
•Fixing Network Faults.
•Coming Up with IT solutions to fix a company's problems .
•Installation of CCTV Camera.
•Monitoring on CCTV surveillance.
•Designing & Implementing Networks Security.
Role:
•Dealing with IP Phones, Switches, Routers, PABX, CCTV & Networking Products.
•Research on Current Market for the Requirements.
•Making Quotations by using Accounts Software's.
• Negotiating with Clients for Price & Providing Presentations of Products .
•Creating Invoices & Co-ordination with Purchase Departments & Technical Teams for installations.
• Coordinating the sales team by managing schedules, filing important documents and communicating relevant information
• Ensuring the adequacy of sales-related equipment or material
• Responding to complaints from customers and give after-sales support when requested
•Monitor the team’s progress, identify shortcomings and propose improvements
•Store and sort financial and non-financial data in electronic form and present reports
•Handle the processing of all orders with accuracy and timeliness
•Assist in the preparation and organizing of promotional material or events