Quality Assurance Manager
Gulf Highness Holding Company
Total years of experience :18 years, 2 Months
• Achieves quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; identifying and resolving problems; completing audits; determining system improvements; implementing change.
• Meets quality assurance financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Develops quality assurance plans by conducting hazard analyses; identifying critical control points and preventive measures; establishing critical limits, monitoring procedures, corrective actions, and verification procedures; monitoring inventories.
• Validates quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures.
• Maintains and improves product quality by completing product, company, system, compliance, and surveillance audits; investigating customer complaints; collaborating with other members of management to develop new product and engineering designs, and manufacturing and training methods.
• Prepares quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, stability studies, recalls, corrective actions, and re-validations.
• Updates job knowledge by studying trends in and developments in quality management; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Developing HACCP plan for new projects and implementing continuous improvement for QA Protocols
• Supervising Technical and Laboratory Staff
• Responsible for determining, negotiating and agreeing in-house quality procedures, standards and/or specifications
• Assessing customer requirements and ensuring that these are met
• Setting customer service standards
• Specifying quality requirements of raw materials with suppliers
• Investigating and setting standards for quality/health and safety
• Ensuring that manufacturing processes comply with standards at both national and international level
• Working with operating staff to establish procedures, standards, systems and procedures
• Writing management/technical reports and customers’ charters
• Determining training needs
• Acting as a catalyst for change and improvement in performance/quality
• Directing objectives to maximize profitability
• Recording, analyzing and distributing statistical information
• Monitoring performance
• Supervising technical or laboratory staff.
• Sample and identify, if any, bacterial or non-desirable excess material
• Prepare graphs, charts and reports from test results
• Responsible for maintaining the long-term continuity of production and service quality
• Completes tests required for food product packaging
• Keep records of all tests that have been carried out
• Responsible for the quality control aspects of raw materials and finished products
• Prepares reports on each test preformed for measuring quality, quantity and composition
• Computes formulas, percentages or production specific factors using chemical and mathematical procedures
• Assist in setting quality standards and ensure that production is maintained at such standards
• Sample and identify, if any, bacterial or non-desirable excess material
• Prepare graphs, charts and reports from test results
• Responsible for maintaining the long-term continuity of production and service quality
• Completes tests required for food product packaging
• Keep records of all tests that have been carried out
• Perform quality control analysis including tests and inspections of products and processes
• Maintain the corporate quality manual and quality records
• Review and report the principle causes of quality loss and non-conformance
• Ensure all check sheets are correctly completed and all non-compliance found have had the correct action taken and signed off
• Arrange, coordinate and participate in external quality audits
Related to the Food Safety and Standard, importance of HCCAP in the food industry and other segment also