افضال أحمد, Sales Consultant

افضال أحمد

Sales Consultant

Foodics

البلد
الإمارات العربية المتحدة - الشارقة
التعليم
ماجستير,
الخبرات
12 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :12 years, 0 أشهر

Sales Consultant في Foodics
  • الإمارات العربية المتحدة - دبي
  • مايو 2022 إلى سبتمبر 2022

- Identifying opportunities and meeting potential & existing clients to give high-level product demonstrations.

- Coordinating with support and development team in the UAE to provide feedback time to time.

- Traveling across the UAE for brand building, customer acquisition and hitting revenue growth targets.

- Proactively following up leads generated by marketing campaigns, mailshots, events, etc.

Account Manager في Zomato
  • الإمارات العربية المتحدة - دبي
  • فبراير 2018 إلى أبريل 2022

years
* Managed and grew relationships with the Clients: Identifying opportunities
and taking initiatives to grow the business of accounts.
* Analyzing data and ensuring month on month growth of merchant’s
business by increasing their orders and reducing rejections.
* Helped merchants scale up their businesses by making decisions on aspects
like pricing and coverage of delivery areas.
* Communicating clearly the progress of monthly/ quarterly initiatives to
internal stakeholders.
* Owned all aspects of merchant satisfaction and helped solve issues,
troubleshooting when required.
* Develop plans for the key customers, manage expectations and contribute
towards a high level of satisfaction by driving growth for them.
* Discussing and evolving campaigns in line with the client's marketing and
sales objectives.
* Acquire new clients and prevent clients from churning out.

Operations Manager
  • يوليو 2015 إلى يناير 2018

Overlooking after-sales Training, implementation and services for clients.
* Formulated and standardized a process for asset tracking and management.
* Formulated a ticket management process - post sale client requirements.
* Helped launching online order in Sharjah, Ajman, & Al Ain (post sales).
* Coordination with the sales and content teams to ensure newly acquired
clients are trained and taken live on Online order.
* Coordination with the local Account Management team to ensure required
uptime is maintained in UAE.
* Ensuring that the existing client base are catered to in terms of app/ device
troubleshooting.

Assistant Manager في Stellar Rent a Car LLC
  • الإمارات العربية المتحدة
  • سبتمبر 2012 إلى يونيو 2015

2 years 10 months
•Meeting with business supplier to discuss payment terms.
•Introduce the company to the prospective clients and create an effective
pipeline of potential contacts.
•Generates new business through a series of networking events, industry
contacts, and LinkedIn.
•Maintains existing client relationships by providing on-going consultation.

Store Manager في Stellar Auto Garage
  • الإمارات العربية المتحدة
  • ديسمبر 2010 إلى سبتمبر 2012

1 year 10 months
•Meeting with Customer and Supplier to enhance the company business.
•Persistently follow up items ordered and efficiently expedite the same.
•Monitor material shortages, supervise on weekly basis material requirement
and prioritize the same according to its usage.
•Preparing invoices and following-up with payments.
•Systematize all customer requirements and complaints efficiently to ensure
Customer satisfaction.
•Cyclically, coordinate with

Intern في IDBI Bank
  • الإمارات العربية المتحدة
  • مارس 2010 إلى أبريل 2010

الخلفية التعليمية

ماجستير,
  • في Murdoch University
  • يناير 2013

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بكالوريوس, Finance
  • في Manipal University
  • يناير 2010

Specialties & Skills

Client Care
Account Handling
Management
Client Retention
Client Relations
CUSTOMER RELATIONS
TROUBLESHOOTING
ACCOUNT MANAGEMENT
CONSULTING
CONTENT MANAGEMENT
CUSTOMER SATISFACTION
DELIVERY
DRIVING

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الهندية
متمرّس

الهوايات

  • Spending time with family