Ahamed Afzal, Sales Consultant

Ahamed Afzal

Sales Consultant

Foodics

Location
United Arab Emirates - Sharjah
Education
Master's degree,
Experience
12 years, 0 Months

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Work Experience

Total years of experience :12 years, 0 Months

Sales Consultant at Foodics
  • United Arab Emirates - Dubai
  • May 2022 to September 2022

- Identifying opportunities and meeting potential & existing clients to give high-level product demonstrations.

- Coordinating with support and development team in the UAE to provide feedback time to time.

- Traveling across the UAE for brand building, customer acquisition and hitting revenue growth targets.

- Proactively following up leads generated by marketing campaigns, mailshots, events, etc.

Account Manager at Zomato
  • United Arab Emirates - Dubai
  • February 2018 to April 2022

years
* Managed and grew relationships with the Clients: Identifying opportunities
and taking initiatives to grow the business of accounts.
* Analyzing data and ensuring month on month growth of merchant’s
business by increasing their orders and reducing rejections.
* Helped merchants scale up their businesses by making decisions on aspects
like pricing and coverage of delivery areas.
* Communicating clearly the progress of monthly/ quarterly initiatives to
internal stakeholders.
* Owned all aspects of merchant satisfaction and helped solve issues,
troubleshooting when required.
* Develop plans for the key customers, manage expectations and contribute
towards a high level of satisfaction by driving growth for them.
* Discussing and evolving campaigns in line with the client's marketing and
sales objectives.
* Acquire new clients and prevent clients from churning out.

Operations Manager
  • July 2015 to January 2018

Overlooking after-sales Training, implementation and services for clients.
* Formulated and standardized a process for asset tracking and management.
* Formulated a ticket management process - post sale client requirements.
* Helped launching online order in Sharjah, Ajman, & Al Ain (post sales).
* Coordination with the sales and content teams to ensure newly acquired
clients are trained and taken live on Online order.
* Coordination with the local Account Management team to ensure required
uptime is maintained in UAE.
* Ensuring that the existing client base are catered to in terms of app/ device
troubleshooting.

Assistant Manager at Stellar Rent a Car LLC
  • United Arab Emirates
  • September 2012 to June 2015

2 years 10 months
•Meeting with business supplier to discuss payment terms.
•Introduce the company to the prospective clients and create an effective
pipeline of potential contacts.
•Generates new business through a series of networking events, industry
contacts, and LinkedIn.
•Maintains existing client relationships by providing on-going consultation.

Store Manager at Stellar Auto Garage
  • United Arab Emirates
  • December 2010 to September 2012

1 year 10 months
•Meeting with Customer and Supplier to enhance the company business.
•Persistently follow up items ordered and efficiently expedite the same.
•Monitor material shortages, supervise on weekly basis material requirement
and prioritize the same according to its usage.
•Preparing invoices and following-up with payments.
•Systematize all customer requirements and complaints efficiently to ensure
Customer satisfaction.
•Cyclically, coordinate with

Intern at IDBI Bank
  • United Arab Emirates
  • March 2010 to April 2010

Education

Master's degree,
  • at Murdoch University
  • January 2013

(

Bachelor's degree, Finance
  • at Manipal University
  • January 2010

Specialties & Skills

Client Care
Account Handling
Management
Client Retention
Client Relations
CUSTOMER RELATIONS
TROUBLESHOOTING
ACCOUNT MANAGEMENT
CONSULTING
CONTENT MANAGEMENT
CUSTOMER SATISFACTION
DELIVERY
DRIVING

Languages

Arabic
Expert
English
Expert
Hindi
Expert

Hobbies

  • Spending time with family