Aamad Khan

• - Assisted in installation and maintenance of telecom equipment.
• - Supported field teams during site visits and basic troubleshooting.
• - Helped with cable management and equipment labeling.
• - Maintained tools and ensured proper handling of materials.
• - Monitored site activities and followed safety guidelines.
• - Coordinated with team members for daily tasks and reporting.
• - Learned and followed company procedures and telecom standards.
• - Helped in preparing basic reports and documentation.
• - Responded to supervisor instructions and task updates.
• - Gained hands-on experience in telecom fieldwork.

• Troubleshooting of Transmission Faults and Customer complaints within SLA.
• Planning and implementation of alternative route for traffic rerouting incase of Transmission
Network Problems.
• Coordination with Different vendors and concern departments to solve the Network issues.
• Generate and followup the Problem Reports until Solution of Problem.
• Defining and follow the SLA against each case, findout Root Cause, update the customer as
well.
• Keeping Record for each issue for future reference & escalations.
• Updating the Critical/Important Rings by analyzing the Performance of the Line Cards &
Controllers Behaviour.Checking the Equipment level and Transmission level Protection.
• Keeping records for equipment Backups.
• Fault Diagnostics and rectification of Transmission media.
• Carry out and monitor Preliminary Acceptance Tests (PAT).