Amir Mohammed

• Delivered high-quality customer service in a fast-paced hospitality
environment, improving customer satisfaction and repeat visits.
• Supported revenue growth through upselling premium menu items and
promotional offers.
• Resolved customer concerns professionally and efficiently, strengthening
customer retention and positive feedback.
• Collaborated with front-of-house teams to improve operational efficiency and
reduce customer wait times.
• Developed strong interpersonal and communication skills while handling
diverse international customers.

• Managed social media engagement activities to increase brand awareness
and customer inquiries.
• Supported marketing campaigns and promotional activities to improve
customer acquisition and retention.
• Conducted market research and analyzed customer engagement trends to
support business growth strategies.
• Coordinated with management to improve customer experience based on
digital feedback and analytics.
• Assisted with online brand communication and content coordination across
social media platforms.