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Aamir shaikh, Senior Technical Program Manager

Aamir shaikh

Senior Technical Program Manager·Ernst & Young (EY)-

India

Master's degree, Administration

Work experience

Total years of experience: 14 years, 8 months

Senior Technical Program Manager

November 2024 - Present

Ernst & Young (EY)-

Riyadh, Saudi Arabia Hybrid

November 2024 - Present

• Directed a $1.5M+ hybrid portfolio spanning 5 concurrent initiatives, improving delivery predictability by 22%.
• Led migration of 500+ mission-critical applications to Dynatrace, enhancing observability coverage to 98%.
• Established enterprise KPI dashboards, RAID governance, and OKR alignment, improving reporting cycle efficiency
by 30%.
• Led the design and implementation of custom API integrations for Dynatrace onboarding, enabling seamless
connectivity with enterprise environments and accelerating observability using Software Development Lifecycle
(SDLC).
• Governed portfolio financials, budget forecasting, and phase-gate approvals using Broadcom Clarity PPM, ensuring
full compliance with PMO controls.
• Facilitated Scrum ceremonies and Azure DevOps reporting, increasing sprint velocity by 18%.
• Achieved 100% disaster recovery readiness through structured resilience testing and audit coordination.
• Delivered executive dashboards and steering updates, improving stakeholder satisfaction scores to 4.6/5.
• Negotiated vendor licensing and procurement workflows via Jira, reducing platform costs by 12% and delivering
annual cost savings of approximately $180K across enterprise monitoring deployments.

Company industry:
Accounting

Technical Project Manager

January 2021 - March 2024

HCL Tech

Riyadh, Saudi Arabia

January 2021 - March 2024

• Delivered a $1.1M enterprise monitoring program deploying 6 strategic tools (Flexera, SolarWinds, AppDynamics,
Splunk, BMC TrueSight, BMC Capacity).
• Established comprehensive PMO framework, including Project Charters, RACI matrices, Communication Plans, and
risk controls, standardizing project governance across 7 projects and reducing project delays by 17% within the first
4 months.
• Directed cross-functional team of 21 engineers, achieving 98% on-time delivery.
• Collaborated with engineering teams on custom API development to integrate monitoring tools with enterprise
environments, supporting automated onboarding and scalable observability architecture.
• Implemented financial tracking and resource planning controls aligned with enterprise PMO standards.
• Negotiated vendor contracts and license optimization, reducing projected costs by 12%.
• Established weekly governance cadence and executive reporting, improving stakeholder confidence metrics by 28%.
• Strengthened regulatory compliance posture across government infrastructure programs.

Company industry:
IT Services

Project Manager Transformation

January 2021 - January 2022

UBS, HCL Tech.

Riyadh, Saudi Arabia Remote

January 2021 - January 2022

• Led large-scale server migration program (~7, 000 on-prem servers to Azure Cloud) ensuring zero data loss and
minimal business disruption.
• Directed modernization of ~3, 500 business-critical and mission-critical servers from obsolete infrastructure to
supported platforms.
• Developed full PMO artifacts including Project Charter, RFP inputs, Communication Plan, RAID log, Escalation
Matrix, and Governance framework.
• Managed cross-functional teams across infrastructure, application, and cloud workstreams.
• Drove capacity planning, financial tracking, and benefits realization for enterprise migration portfolio.
• Ensured adherence to SAFe-aligned delivery practices and ITIL service transition controls.

Company industry:
Banking

PMO

January 2018 - May 2021

Udexy

Pune, India Hybrid

January 2018 - May 2021

• Led Agile delivery for enterprise digital initiatives across BFSI clients.
• Managed sprint planning, backlog grooming, and release coordination.
• Improved release predictability by 24% through structured Agile governance.

Company industry:
IT Services

Senior Project Associate

January 2014 - December 2017

Tata Consultancy Services (TCS)- (Telia Company, Mitsubishi, and Telstra)

Goeteborg, Sweden Hybrid

January 2014 - December 2017

• Supported program delivery and service transition initiatives within enterprise support environment.
• Coordinated incident trends, problem management inputs, and service improvement actions.
• Collaborated with project stakeholders to ensure SLA adherence and operational stability.
• Contributed to continuous improvement and governance reporting for client accounts.
• Strengthened service transition frameworks and reporting governance.
• Led knowledge transition initiatives during onsite journey in Sweden, ensuring seamless project continuity and
team integration for global delivery teams.
• Contributed to service transition, stakeholder coordination, and delivery governance.

Company industry:
IT Services

Senior Process Analyst (Technical)

January 2011 - October 2013

IBM Global

Pune, India

January 2011 - October 2013

• Supported IT service management and process improvement initiatives, resulting in reduction in ticket resolution
time and an increase in overall IT service satisfaction scores within 8 months.
• Enhanced operational efficiency and compliance by implementing process improvements, achieving an increase in
SLA compliance through automation and tighter sprint controls.

Company industry:
IT Services

Education

DY Patil University

January 2025

January 2025

Master's degree, Administration

India

Dr. CV Raman University

January 2014

January 2014

Bachelor's degree, Business And Commerce

India

Skills

AGILE METHODOLOGY
Intermediate
AGILE METHODOLOGY
Intermediate
AGILE SOFTWARE DEVELOPMENT
Intermediate
AGILE SOFTWARE DEVELOPMENT
Intermediate
CONSULTING
Intermediate
CONSULTING
Intermediate
FINANCIAL SERVICES
Intermediate
FINANCIAL SERVICES
Intermediate
GENERATIVE ARTIFICIAL INTELLIGENCE
Intermediate
GENERATIVE ARTIFICIAL INTELLIGENCE
Intermediate
PROGRAM MANAGEMENT
Intermediate
PROGRAM MANAGEMENT
Intermediate
PROJECT GOVERNANCE
Intermediate
PROJECT GOVERNANCE
Intermediate
PROJECT MANAGEMENT PROFESSIONAL CERTIFICATION
Intermediate
PROJECT MANAGEMENT PROFESSIONAL CERTIFICATION
Intermediate
RISK MITIGATION
Intermediate
RISK MITIGATION
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate

Training and Certifications

Certifications
Lean Six Sigma
ITIL v3
ITIL v4
PSM-I
PSPO-I
PSPO-II
PMP®