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Aaqib Mohammad, Front Desk Executive

Aaqib Mohammad

Front Desk Executive·The Lalit – 5 Star Luxury Hotel,

India

Bachelor's degree, Business Administration

Work experience

Total years of experience: 2 years, 0 months

Front Desk Executive

October 2023 - September 2025

The Lalit – 5 Star Luxury Hotel,

Chandigarh, India

October 2023 - September 2025

• Delivered exceptional guest service ensuring a premium hospitality experience
• Managed front desk operations including check-in, check-out, reservations, and room assignments
• Handled guest inquiries, complaints, and special requests professionally
• Successfully upsold room upgrades and hotel services, contributing to increased revenue
• Coordinated with housekeeping and other departments for smooth daily operations
• Maintained guest records while following hotel SOPs and service standards
Company industry:
Hospitality & Accomodation
Job role:
Administration

Education

Desh Bhagat University

June 2023

June 2023

Bachelor's degree, Business Administration

India

GPA (rating): Excellent

GPA (rating): Excellent

Bachelor of Business Administration (BBA) Desh Bhagat University, Punjab — Graduated: 2023 - Gained a strong foundation in business management, marketing, and finance. - Developed analytical, communication, and leadership skills through coursework and projects. -Completed internships and practical training to apply theoretical knowledge to real-world business situations.

Skills

Negotiation

Expert

Organizational & Administrative Skills

Intermediate

Communication & Interpersonal Skills

Expert

Team Player

Expert

Hardwork

Intermediate

Quick Learning

Intermediate

Guest service

Expert

Languages

English

Expert

Training and Certifications

Certifications
Front Desk Executive Certificate
The Lalit Hotel
Oct 2025

Hobbies and interests

Cricket

Passionate about playing and watching cricket. The game has helped me develop strong teamwork, leadership, and strategic thinking skills — qualities that I carry into my professional life as well.