Senior Manager - IT & SAP BASIS
OQ (Oman Oil, Oman Gas)
Total years of experience :26 years, 11 Months
Current Organisation:
Oman Oil/Oman Gas Ltd.
Dangote Cement P.L.C. is the biggest quoted company in West Africa and the only Nigerian company listed among Forbes Global 2000 Companies. The Company currently has several cement production plants, Foods, building up Refinery, Fertilizer in Nigeria in addition to presence in 14 other African countries.
Accountabilities
Responsible for managing the COE IT and SAP BASIS along with the Greenfield SAP implementation (SAP BASIS) for Refinery & Fertilizer on HANA Enterprise Cloud (HEC).
IT & SAP
EY is a global leader in assurance, tax, transactions and advisory services. Our 167, 000 people are united by EY shared values, which inspire people worldwide and guide them to do the right thing, and EY commitment to quality, which is embedded in who we are and everything we do.
Achievements:
• Build the SAP BASIS Practice from scratch to 15 member team in 12 months of time.
• Successfully completed one end to end implementation and secured $1 Million SAP implementation project.
• Laid strong foundation for SAP BASIS COE in the organization through measures like skill development, content management and introducing best practices in the organization.
Other Kew work areas
• Managing & developing SAP practice for EY Global Talent Hub.
• Client engagement & relationship management.
• Managing resource allocation & utilization.
• Monitoring & managing deliveries.
• Handling revenue generations issues.
• Work on possible leads, preparing responses to RFP.
• Managing resource allocation & utilization.
• Analysing resource utilization weekly.
• Global Lead for SAP BASIS for EY GTH (Global Talent Hub)
• Lead for SAP BASIS for MENA
• Capability building for GTH & MENA
• Mentor and counsellor for GTH & MENA
• Technical Delivery
• Project Management and Service Delivery
Projects Completed:
• HANA DB installation & Revision 95 & 96, SPS10, SPS11 Upgrade
• SAP S/4 HANA 1511 installation & Simple Finance
• HANA Backup & Recovery
• S/4 HANA Platform Edition 1503
• Installation of HANA Live
• HANA SLT Configuration
• BSI TaxFactory installation, configuration & integration with SAP Payroll & Upgrade
• ECC 6.07 & CRM 7.3 ABAP & JAVA
• BPC 10.1 implementation (Installation & Upgrade) and EPM integration
• FIORI Implementation
• Duet, Netweaver GW & UI installations
• SAP Global Support - Incident, Change & Problem Management
• SAP Language Installation
• EHP Upgrade and Support Pack upgrade using SUM
• GRC Installation & Upgrades
• ECC 6.07 Upgrades
• MAX DB, MS SQL, HANA Database administration & Upgrades
• Migration/OS-DB Migration - Project Management
• Homogenous & Heterogeneous System Copy
• Enabling of IS - Oil & IS - Utilities, SAP treasury
• UME Java - ABAP integration
• HCM 2.0 upgrade & installation
• SBOP Installation and Upgrade along with SBOP Client components
• Solution Manager 7.1
• Update CR content and CIM model on SLD for Java systems and Solution Manager
• Process Orchestration Add-On Component - SFTP PGP ADDON & B2B
• Setting up of IDES ECC 6.07 & ECC 6.07 Best Practice Baseline systems (US)
• Add-On implementation of Revenue Accounting and Reporting 1.0 & SAP Production and
• Revenue Accounting 1.0 ramp-up, BRFPlus, PLM installation and Upgrade
• EHSM, FIORI, SAP Screen Personas
• SAP Transportation Management 9.1 (TM 9.1)
• SAP Assurance and Compliance Software 1.1 SP08 - Installation & Configuration / 1.2 Upgrade
TOTAL is a French company and one of the six "Super major" oil companies in the world. Its businesses cover the entire oil and gas chain, from crude oil and natural gas exploration and production to power generation, transportation, refining, petroleum product marketing, and international crude oil and product trading. TOTAL the largest French corporation entrusts to Capgemini their IT Global Service Management under the scope of the Total Helios Project.
Accountabilities
Manages the BASIS Resources and/or service delivered from a service line unit via Engagement Management to the global customer (TOTAL Refinery - Largest French Oil Company), ensuring the services provided are of an appropriate quality to meet contractual obligations (SLA) and that technical targets are met
MCGM is one of the largest local governments in the Asian continent serves over 1.27 crore (12.7 MN) citizens with the help of approx. 1, 17, 000 staffs deployed over 68 departments spread across 437 square kilometres span. MCGM's Citizen (SAP) Portal was ranked 32nd in a Global e-Governance Performance Survey of 100 cities in a survey sponsored by Department of Economic and Social Affairs, United Nations and the American Society for Public Administration.
Accountabilities
Implementation (SAP Implementation of R/3, SRM, CRM, BW & Portal with SIEMENS/SAP)
• Installation and Configuration of SAP Systems.
• Kernel and Support Pack activities.
• Client Administration and Local and Remote client Copies.
• Solving Problems received through various SAP Consultants.
• Applying Notes as per requirement.
• Applying SAP License via Visual Administrator and SLICENSE
• Single Sign-On (SSO) & Secure Socket Layer Protocol (SSL) Configuration to R/3, BW, SRM & CRM
Going-Live & Post Going-Live Activities
• Preparation of Pre-Production Client.
• Authorization, Roles and User Creations.
• Preparation of Landscape documentation.
• Requesting Go-Live Verification session with SAP and Early Watch Reports.
SAP Support Activity
• Periodical (daily, weekly, monthly) operation tasks
• Updating Kernel patches in regular intervals
• Support Pack Upgrade of ABAP & JAVA Systems.
• Adobe Document Service installation, upgrade and configurations.
• User Administration including user creation, deletion, password reset, lock, unlock
• Security Administration like assigning roles, assigning groups, Audit Log etc
• SAPGUI installation and its distribution strategy using scripts
• Analysing of missing authorizations using SU53 and assigning Roles to users
OS/DB Migration Activity
• OS Migration (ABAP and JAVA) from Red hat Linux to AIX 6.1
• ABAP system copy using database restore
• Requesting for OS-DB migration verification session with SAP.
• STMS re-configuration.
• Oracle Patch Set application
• Homogenous and Heterogeneous System Copy (JAVA & ABAP)
• Post installation activities.
Security Management & Administration
• User ID’s, password resetting, audit trails, audit logs, access control list
• Logging and Auditing using System Logs and Security Audit Logs.
• Monitoring Change Requests, user activity etc.
• Archiving of Security Audit logs as per IT Policies.
• Remote connection procedures
• Access to SAP net (OSS)
Oracle Database Administration
• Design and maintenance of the database backup and recovery strategy.
• Tuning database parameters as per SAP recommendations.
• Rebuilding of indexes and DB verification using DB VERIFY.
• Checking database alerts.
Performance Management
• Buffer tuning
• SGA Tuning
Solution Manager
• Early watch alerts
• Usage of Maintenance Optimizer
• Support Package Stack download using solution manager.
• Installation key using SMSY
System & Network Administration
• Firewall rules and required ports for network security.
• Assistance in the configuration for remote connections with SAP.
• Internet Transaction server (ITS) configuration and setup of web browser.
• User Distribution using Hardware and Logon Load balancer for HTTP and ABAP Systems.
• Assistance in operating system related tuning
• OS Backup and recovery
Accountabilities
• Configured SAP Connect for sending outbound SMTP mails from SAP R/3 to Customer mail server as well as to Internet.
• Set up and documented the SAP system administration procedures and given training to customer.
• Printer Administration (SAP): addition and troubleshooting of the Printers in SAP.
• Scheduling and Monitoring of background jobs and Configuration of Operation mode.
• Effectively resolving issues by Performance tuning, Workload analysis, System configuration.
• Day to day Production system monitoring and troubleshooting
• SGA memory tuning.
• Java Instance administration using Visual Administrator and Configuration tool
• Has done Java Add-in installation on existing ABAP Stack
• Scheduling and monitoring of background jobs and SAP standard jobs
• Operation Modes, Setting up of dynamic switch of work process types
• Generation of SSCR key for developers & objects
• Support package application through JSPM.
• Spool administration like adding printers in SAP, managing spool requests and troubleshooting spool problems
• Setting up RFC Connections.
• Use Early Watch report for trending analysis and recommend changes as needed.
• Daily Check and update optimizer statistics & Check database.
• Analysis & Monitoring Tools - System Logs, Background Jobs, ABAP/4 Dump Analysis, Work Process Overview, Lock Entries, Update Errors.
• Upgrade Oracle Patch from 10.2.0.1 to 10.2.0.2/10.1.2.0.4 in Linux/AIX
• Tablespace Administration using BR* Tools and adding data files when it reaches more than 90%.
• Analysis of Dumps through ST22 and apply Notes to solve the problems
• Updated the SAP GUI Front-end Patches annually with no interruption to business
• Perform day to day backup of the database.
Accountabilities
• 24x7 Data Centre Operation of IT & SAP.
• Desktop operations of more than 500 Nodes.
• Managed the IT team & SAP support team of size 15.
• Help Desk Operations.
• IT infrastructure management of File Server, DNS Server, DHCP Server, Database Server, Network Switches & Routers.
• Managed the Layer 2 switches like Linksys, Cisco etc.
Accountabilities
• End to end implementation of Networks and IT infrastructures like servers, switches, firewall, SAN.
• Managed the IT Support Team Size of 6.
• Experience in Managing Multiple Leased Lines, ISDN Lines, Broadband, VSAT & RF Links.
• Performance monitoring and backup of MS-SQL Server database.
• Experience in DNS, DHCP, ISA Firewall, WEB Server, MS-Exchange, FTP Server.
• Usage of Domain Controllers, Antivirus Solutions, security update etc.
• Managed the Layer 2 switches like D-Link, Linksys, Cisco Router etc.
• Managed Windows 2003 R2 Systems.
• Firewall using ISA Server with Surf control.
• Managed the IT Support Team Size of 10.