abanoub shenoda, Customer Service Representative

abanoub shenoda

Customer Service Representative

Vodafone - Egypt

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Art History And Philosophy
Experience
3 years, 9 Months

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Work Experience

Total years of experience :3 years, 9 Months

Customer Service Representative at Vodafone - Egypt
  • Egypt
  • June 2020 to February 2024

Providing exceptional customer support with a friendly demeanor, Addressing concerns promptly and ensuring satisfaction.
Proficient in resolving issues, Answering queries and maintaining a positive customer experience through effective communication.
Dedicated to delivering high-quality service, Fostering customer loyalty and building strong relationships.
Skilled in handling diverse customer interactions, whether face-to-face, Over the phone or through written communication, to ensure a positive outcome.

Education

Bachelor's degree, Art History And Philosophy
  • at Alexandria University
  • June 2020

I was studying Philosophy and history disregarding that I was studying online about business and communication skills.

Specialties & Skills

Team Leadership
Teamwork
Contact Centre
Customer Service
Customer Care
driving
Problem solving
Communication
Contact center
Handling skills
Leadership

Languages

Arabic
Native Speaker
English
Expert

Hobbies

  • Reading