Account Manager
Eltete Middle East FZ LLC
Total years of experience :22 years, 7 Months
• Assigned special project to seek possibilities to increase business with the existing accounts.
• Exceptional performance towards the development of new accounts with surpassing the allotted target.
• Maintaining KPIs for the key accounts.
• Weekly CRM and sales pipeline reports submission to Sales Director as per the defined guidelines.
• Timely submission of SOA to the clients to ensure on-time payment collections.
• Conducting weekly sales meeting in absence of Sales Director / Manager.
Successfully developed & managing a diverse customer portfolio; like Foods & Restaurants, Lubricants, Fresh Produce, Online Shopping Portals, etc.
• Extensively working on new product development.
• Determine customers’ requirement, prepare proposal /prototypes to address the need in the possibly accurate manner.
• Forecasting sales, monitoring targets and following sales strategies for potential growth areas.
• Coordinates and synchronize at both customer’s and production’s end.
• Provides support to the organization by obtaining, analyzing & verifying the accuracy of the order information in a timely manner.
• Responsible for meeting OTIF targets (On-Time-In-Full deliveries) for customers.
• Managing complete collection of receivables from all the customers within prescribed time.
• Establish sound relationships with clients to ensure existing business as well as future potentials.
• Generate various reports using (KIWI Plan) ERP system.
• Ensures and provides quality service to both local and export customers.
• Keep abreast of the market competition to recommend necessary tactical action.
• Participate and provide suggestions to the existing method to increase the accuracy, efficiency and performance of the sales and other departments as well.
• Additionally provide continuous assistance for Nestle Dubai Manufacturing Co.
• Also assist in the documentation and development support for export markets especially for Pakistan.
• Calculate pricing using KIWIPLAN / manual formulas.
• Generates annual sales contracts and quotes as per company formats.
Target new potential clients to increase sales & to make sure that the targets are achieved.
• Maintain good & profitable relationship with existing clients.
• Provide practical and constructive solutions to increase sales.
• Involve in designing jobs to help designer in creating the design proposal which can meet the client’s imagination and requirement.
• Follow up the job throughout the production process for the quality and time assurance.
• Prepare daily job planner & monthly sales reports.
• Started BTL advertising and digital printing to help company become One Stop solution provider for all kinds of printing requirements.
Make customer calls to maintain good and lasting relationship with all clients.
• Maintain daily sales register and monthly sales reports.
• Prepare estimates and their follow-ups with concerned persons.
• Communicate with the suppliers to assure on time receiving of raw materials.
• Prepare all sales documents (Sales order, delivery note, invoice, receipt vouchers etc).
• Coordinate with the production and logistic department for under process jobs and deliveries.