Abbas Natto

• Lead the IT, and cybersecurity transformation of the Olympic and Paralympic ecosystem, building a 98 national federations through a centralized Shared Services & Solutions Centre (SS&SC).
• Designed and led the SOPC Digital Strategy and Enterprise Architecture Target State aligned to National Sport Strategy goals (Top 12 Asian Games 2030, Top 40 Olympics 2032).
• Established a cloud-first, Zero Trust digital foundation aligned with PDPL, NCA CCC-2:2024, and national data regulations.
• Built the SS&SC IT operating model, service catalogue, KPIs, and governance covering IT, cybersecurity, data, and digital platforms.
• Was part of the Federate Program, onboarding federations in waves using standardized service bundles.
• Built the new IT & Digital organizational structure and led executive hiring to establish core leadership, teams, and delivery capability, laying the foundation for the transformation journey.

• GEIDEA, an international FinTech company operating in 3 countries with offices in 4 locations worldwide, requires highly available services and rapid feature releases to remain competitive in the global market.
• Led digital transformation initiative which includes 5 data center consolidations and modernizing the technology stack resulting in 30% increase in efficiency and $9M cost savings.
• Launched a new technology stack in the UAE.
• Restructured the department to empower teams with the required tools and processes to identify and fix issues, resulting in a 40% reduction in system downtime and a 20% increase in efficiency.
• Implemented agile methodology, resulting in 30% faster delivery of IT projects and improved customer satisfaction by 25%.
• Standardized the technology stack across countries, creating a new reference architecture that increased operational efficiency by 30% and reduced technical resource needs.
• Established effective vendor management processes, leading to a 25% reduction in vendor costs and improved vendor relationships.
• Conducted risk assessments and developed compliant IT frameworks, ensuring regulatory compliance with SAMA, NCA, CBUAE, Saudi Payments and SDAIA across multiple countries, enabling new service deployments.
• Created the NDMO, successfully completing phase 1 and currently working on completing phase 2.
• Re-architected the data warehouse and analytics to streamline processes and enable AI and machine learning, while democratizing data to enable data monetization.

• Reduced enterprise budgets by 30% through renegotiated contracts and optimized licensing options, improving efficiency and lowering costs.
• Streamlined regulatory compliance by establishing an IT governance framework, achieving level 3 maturity in SAMA, NCA, CMA, and SDAIA.

• Directs computing and information technology strategic plans, policies, programs and schedules for business data processing, computer services, . Network communications, and management information services to accomplish corporate goals and objectives.
• Develop strategic plans and implement the objectives of the information technology needs of the company to ensure the computer capabilities are responsive to the needs of the companys growth and objectives. Establish and implement short and long range departmental goals, objectives, policies, and operating procedures.
• Advise senior management on strategic system conversions and integrations in support of business goals and objectives. Review and approve major contracts for computing and information technology services and equipment. Serve on planning and policy making committees.
• Prepare enterprise budgets to facilitate the orderly and efficient capture, storage, processing and dissemination of information.
• Interact with company managers on internal and external operations that are impacted by the capture, storage, processing and dissemination of information.
• Ensure the security of corporate information systems, communication lines and equipment.
• Oversee the development, design and implementation of new applications and changes to existing computer systems and software packages.
• Identify emerging information technologies to be assimilated, integrated and introduced within the company. Assess new computing technologies to determine potential value for the company.
• Establish company infrastructure to support and guide individual divisions, departments, sites in computing and information technology efforts. Performs other duties as required.

Research on social commerce in Saudi Arabia

• Managed a diverse user base and IT team to successfully deliver multiple installation and migration projects
• Delivered bespoke ERP solution based on .Net technologies to target the SME sector
• Harnessed the power of .Net, SQL Reporting Services, DevComponent and SQL Server
• Created and implemented a comprehensive delivery strategy and products to future-proof group systems
• On-boarded and developed a team of specialists recruited for their reputation for technical excellence
• Managed team to ensure maximum performance in line with operational strategies and Service Level Agreements
• Evaluated the current needs of the business and forecast IT and operational requirements going forward
• Developed ‘win-win’ relationships with key vendors to ensure that we received highly preferential pricing
• Delivered a range of ‘ad-hoc’ solutions to any issues that arose through knowledge of IT landscape
• Prepared fully comprehensive budgets for IT department ensuring both IT and operations were covered

• Provided technical support to sales teams and worked with a 200-strong offshore team based in India and four developers based in Saudi
• Played a pivotal role in a project team tasked with implementing hospital information system at a Beta site
• Delivered consultation to Siemens India on Arabic Localization of the Hospital Information System V4 and V5
• Implemented Siemens system for Jeddah Eye Hospital with ongoing collaboration with hospital teams to ensure optimum system customization and configuration
• Developed a highly scalable and customizable reporting system for System V5
• Ensured that all contractual work carried out strictly adhered to Siemens’ and clients’ own procedures and policies
• Authored detailed reports using SSRS creation and customization
• Managed all IT issues using IT support best practice including escalating calls to departments and adhering to SLAs

• Managed four servers, 100 workstations with 100 end users across 25 branches and three regional centers
• Led team to build a Car Rental System using .NET from development and testing to implementation and user training
• Full oversight for business needs analysis to identify possible solutions that were in line with group business plan
• Leveraged the power of various system platforms and developer packages to develop in-house software
• Balanced end user ‘wants and ‘needs’ to develop remedial bespoke solutions using multiple vendor products
• Developed understanding of requirements and implementing bespoke system architecture and infrastructure
• Ensured all solutions were aligned with SMBs strategic technology plan and their broader business goals
• Collaborated with internal teams to develop future-proofed solutions including development of technical Blueprints
• Performed both business analysis and technical advisory through ongoing collaboration with department heads

• Oversaw management of 30+ servers across three buildings with over 2000+ workstations and 2000+ end users
• Worked as part of a 20-strong team to support various hardware platforms and 30+ core applications
• Played an integral role in multiple development and migration projects with a focus on system future proofing
• Mapped project-critical processes and recommended suitable methods to ensure delivery of all objectives
• Continuously collaborated with stakeholders throughout migration/development lifecycles