Abd Ur Rehman

© Managed daily front office operations, including guest arrivals, departures, reservations, room
allocation, payment handling, and guest service coordination.
Handled guest check-in and check-out procedures while ensuring accurate reservation details,
proper documentation, and a professional first impression.
© Welcomed guests at the front desk, confirmed reservations and identification, and supported an
efficient check-in process.
® Coordinated guest requirements from check-in through check-out while maintaining professional
communication with internal teams.
© Managed daily business operations while supporting team productivity, workflow coordination,
and operational follow-up.
Developed and implemented business strategies to support company goals and maintain
competitive business performance.
® Supervised operational activities within the housekeeping department, supporting service
standards and workflow coordination.
• Guided staff on daily work requirements while maintaining team discipline and operational
readiness.
Handled a continuous flow of customer calls while maintaining polite, clear, and service-focused
communication.
Provided advice and assistance to customers by understanding their needs and responding with
suitable support.

Greeted and managed the flow of clients, vendors, and visitors, ensuring timely check-ins and coordination with relevant departments.
Maintained visitor logs and security protocols in compliance with company policy.
Coordinated meeting room scheduling and logistics for client visits, presentations, and internal meetings.
Handled incoming calls, emails, and front-desk inquiries, directing them to appropriate personnel.
Built strong relationships with recurring clients, contributing to improved client satisfaction and retention.
Collaborated with administrative and operations teams to streamline visitor management processes, reducing wait times.
Assisted in organizing company events and client appreciation activities.