Senior Islamic Finance Executive
Abu Dhabi Islamic Bank
Total years of experience :23 years, 2 Months
Reviewing auto finance loan applications submissions from dealers of potential vehicle purchases and render appropriate credit decision within credit policy and in compliance with all regulations. Structure approvals to maximize profit and enhance dealer relationships. Communicate decisions to the dealers in a concise and timely manner. Negotiate rate and fees with dealer client. Provided prompt and accurate response to all internal and external inquiries. Supervised loan processors within the department.
Responsibilities:
• Originated, processed, and assisted in the approval of auto loans, and credit cards.
• Obtain financial information from clients. Pull credit report and address issues.
• Determine best Lender and Rate for Clients needs.
• Submit Loan Application to Lender, Ensuring all regulations are met.
• Attend closing of final loan document signing with a notary and clients.
• Provided telephone support. Locate problems faced by customers and helping them with solutions
▪ Advising clients on motor, home, health and commercial insurance products.
▪ Liaising with insurance companies through online insurance interfaces, emails and via phone
calls.
▪ Finding the best insurance deals available for a wide range of clients
▪ Responding quickly to customer enquiries made about their insurance policies
▪ Utilizing client information to maximize opportunities to cross sell and up selling on Insurance
▪ Explaining what a policy covers to clients
▪ Establishing a client’s insurance needs by asking them relevant questions
▪ Quickly following up all potential leads
▪ Advising clients on premium payment options
▪ Maintain accurate and relevant customer administrative records.
Developments in Education Consultant career:
I Start as an Education Consultant with a limited responsibility of handling individual requirements & some light corporate deals
Become an Account Manager after 3 months, responsible of handling big corporate & international (overseas) corporate along with government deals
Become a Sales Supervisor after 1 year, has the same responsibilities along with checking sales reports & studying the marketing feedbacks
Supervising & Development Responsibility:
In handling corporate, & government deals, I have 5 major responsibilities:
1) Following up with exist corporate in the database & try to find out any new department inside the company which we don't dealing with
2) Develop new corporate relying on yellow pages & relatives (or) converting the individual deals to be corporate
3) Getting annual (or) monthly training plans from the corporate, and try to study the competitor prices in the market to present the best offers
4) Meet the concern people (H.R - training manager … etc) regularly and settlement the relationship with them
5) Arrange for the meetings & seminars if needed
In handling individuals, I have 3 major responsibilities:
1) Call the individuals list and following up with them regularly
2) Receiving the new calls over the call center and advice them with the suitable courses for them
3) Following up with the sales team and supervision the workflow along with update the management with daily & monthly reports
In handling international (overseas) deals, I have 3 major responsibilities:
1) Keep posting them with our course calendar and updated offers
2) Calling the corporate to customize the training requirement with them
3) Following up with the payment statement (or) advice the account department with the concern contact person to follow up
Responsibilities in training career:
Direct marketing
Customer care calls
Taking market feedback & reporting to the manager
Sales calls & territory management
Understanding customer applications & documentation requirements and providing solutions
Handling the Multinationals & Official Companies
Handling major projects & tenders in the branch
Presenting monthly forecast.
Responsibilities:
Direct marketing
Customer care calls
Visit Our exist clients
Visit my territory companies and introduce our product to them
Understanding customer applications & documentation requirements and providing solutions
Follow up with the shipment & delivery statement
Closing the deals
Presenting monthly forecast.
• Internet Cafe Manager
Manage the Café In-coming & Out-coming, Arrange the Deals With foreign & Government Clients Stocktaking & Delimitation the Annual Budget
• Internet Cafe supervisor
Responsible On Staff Choosing, Resigning, Vacations. Etc...
• Upholding Networks and Work Groups
• Computer Maintenance (Hardware - Software)
(HND) Higher National Diploma in Computing and Business Applications