it technical support engineer
International Pioneers Academy
Total des années d'expérience :7 years, 10 Mois
Responsibilities:
• Systems:
- Windows Server 2008/2012 Installation, Configuration and Administration.
- ERP System Admin
- Email Solution for Education (Gmail) administration.
• Networking:
- Cisco Switches and Access Points Admin and Configuration.
- Network infrastructure installation (Cabinet + Cabling)
• Security:
- Sophos XG Firewall (Firewall Role, Routing and Load Balancing) Full
Administration and Configuration.
- Antivirus Administration (Kaspersky/TrendMicro)
• Backup:
Altaro + Acronis Solutions
• Others:
- Umniah Tracking System Admin
- CCTV cameras Admin and Configuration.
- PC's installation and maintenance (Software/Hardware)
Responsibilities:
• Dealing with technical issues of customers.
• Server installation (Lenovo, IBM and Fujitsu).
• Storage installation (Lenovo, IBM and Fujitsu).
• Networks installation (Cisco routers and switches).
• Networks cabling.
• Installation and configuration Microsoft Windows Server.
• Linux OS installation (Redhat RHEL7).
• Troubleshoot and maintain systems.
• Backup and recovery data (Acronis True Image).
• RAID Configuration.