Head Of IT Department
صبحي ابو غلوس
Total des années d'expérience :20 years, 5 Mois
Maintains information technology strategies.
Manages staff.
Researches and implements technological strategic solutions.
Accomplishes information technology staff results.
Plans, monitors, and appraises job results.
Coaches, counsels, and disciplines employees.
Initiates, coordinates, and enforces systems, policies, and procedures.
Maintains staff by recruiting, selecting, orienting, and training employees.
Maintains a safe and secure work environment.
Develops personal growth opportunities.
Maintains organization’s effectiveness and efficiency by defining and delivering strategic plans for implementing information technologies.
Directs technological research by studying organization goals, strategies, practices, and user projects.
Completes projects by coordinating resources and timetables with user departments and data center.
Verifies application results by conducting system audits of technologies implemented.
Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.
Recommends information technology strategies, policies, and procedures by evaluating organization outcomes.
Identifies problems.
Evaluates trends.
Maintains quality service by establishing and enforcing organization standards.
Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
Contributes to team efforts by accomplishing related results as needed.
Plan the ERP implementation Define and establish project categories covering scope, design, teams, and messages.
Implement ERP solutions Configure and integrate. Assess data and reports. Evaluate extensions.
Verify cloud implementation tasks Check configurations and related implementation items against project definitions.
Deliver a successful ERP deployment Go-live and beyond. Production, promotion, and celebration.
1.Project Planning and Designing
a. Prepare and document all customers’ needs
b. Create project plan based on scope of work
c. Define roles and responsibilities
d. Design full solutions for the enterprise (this includes but not limited to all Microsoft infrastructure stream such that productivity, virtualization, identity, security, management, etc…)
2.Installation and Configuration
a. Installing, migrating and upgrading solutions (this includes but not limited to all Microsoft infrastructure stream)
b. Apply performance and security procedures
c. Apply updates for products
d. Configure the products based on the design
e. Migrate existing solutions
4.Support
a. Communicate with customers to improve the quality of services
b. Provide proactive support services
c. Provide 24*7 supports for critical environments
d. Help customers in case they need new upgrades for the existing solutions
e. Provide high level support for existing solutions issues and contact vendors for more assistance
- Managing Microsoft Server Roles ( file server, dhcp, active directory, print server, etc ) on windows 2003, 2008, 2012, 2016 servers.
- Provide Server, Network, PC/Workstation administration and support for the 25 branches and administrative office.
- Cisco Internetworking Installation. Installed and configured several models of Cisco switches and HP Switches. Installed and configured Cisco ASA, UTMs appliances to include remote access VPN support. Cisco LAN/WAN router configuration and management.
- Configure/maintain NAS storage.
- Research networking and application solutions for deployment within the organization.
- Recommended, evaluated and purchased network assets.
- Maintained systems backup solutions(Symantec, acronis).
- Help Desk / End-user support for hardware, software and Windows operating systems.
- Maintained network security policy, addressed server security issues and applied appropriate security patches and upgrades.
- Install and support server and desktop security software (anti-virus, anti-spyware, Tripwire, host-based firewalls, etc).
Computer Engineer