Customer Service
Aramex
Total years of experience :1 years, 11 Months
- Facilitate, solve, interact and provide a high level of customer service that would exceed customer expectations as well meeting the departmental goals.
- Evaluate customer concerns and resolve problems towards customer satisfaction
- Secure customer satisfaction in every interaction in a professional manner.
- Own and manage the customer relationship in an efficient and timely manner.
- Full utilization of all system functionalities.
- Contribute to a continuous maintenance and optimization of processes and procedure.
-Developed and executed business development account plans /business revie
-Share develops sales plan and marketing research.
-Dealing with customers and follow up.
-Initiated a new contact strategy that ensured good customer follow-up.